Specimen Operations Coordinator

Overview

Neo Genomics is looking for a Specimen Operations Coordinator I for our lab in Aliso Viejo, CA who wants to continue to learn in order to allow our company to grow.

Shift time, Onsite Aliso Viejo:
Tuesday-Saturday, 11:00am-7:30pm.

Neo Genomics is looking for a Logistics Coordinator to support general logistics department activities by coordinating specimen pickup, delivery and recovery. This is the experienced level in the Logistics job category and employees perform the full range of procedures related to specimen transportation.

• Tracks specimen delivery and implements appropriate recovery options when a service failure is identified
• Provides necessary direction to ensure all scheduled specimens are picked up same day for next day delivery to laboratory
• Maintains reports based on specimen recovery in pickup scheduling
• Assists specialized client logistic support by obtaining pricing and arrangement of courier set up as needed or required
• Updates Sales Force with communications regarding specimen deliveries, delays, changes in courier support, etc.
• Sends out / email correspondence of daily specimen count, delays and tracking as notifications to Senior Staff, Territory Business Managers, etc., as required
• Examines receiving documents for delivery destination
• Recommends process improvements
• Remains informed of all procedure changes pertaining to specimen transportation
• Provides Accessioning support by performing quality assurance checks of incoming specimens
• Responsible for new client setup completion and completing client supply requests
• Interacts with Territory Business Managers regarding courier service issues, client specific courier requirements
• Assisting in promoting cost effective and efficient courier solutions
• Attends department meetings and in-service trainings to enhance knowledge on testing and systems
• May assist on specimen filing and shipping
• Provide back up to Couriers and perform core responsibilities of such position as needed
• Assists in the Accessioning process of incoming specimens throughout the day
• Other duties as assigned by Logistics Supervisor/Manager

• High School Diploma or equivalent
• 1+ years of prior work experience in medical or customer service environment preferred. Experience in a clinical laboratory preferred.
• Proficient with MS Office programs
• Ability to communicate effectively
• Strong organizational skills and attention to detail
• Ability to work independently and in a team environment
• Ability, on a consistent basis, to stand during shift, excluding meal and rest period
• Ability to move and lift 50 pounds and maneuver packages of any weight above 50 pounds with appropriate equipment and/or assistance from another person
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Must be flexible and available based on staffing requirements; evenings, weekends, holidays, on call and overtime
• Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards
• Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual