Retail Sales Associate

Overview

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

$11.50 to $14.50 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.15 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of earned wages up to seven times per payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Vacation:
  One week of paid vacation after six months; additional weeks after one year; two weeks on each anniversary thereafter (adjusted for state/local requirements).
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (adjusted for state/local requirements).
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees who meet requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus employees earn commission based on productivity. The actual pay will be based on factors such as location, qualifications, and experience.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are:

• Greets and interacts with all customers to develop rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with policies and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions with customers.
• Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Completes assigned training successfully.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, etc.) in accordance with law.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist customers outside the building or retrieve products stored in exterior areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as needed.
• Flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission based on personal performance. Applicants will receive more details during the interview process.

Note:

This description is not all-inclusive. Duties may change at any time. Arbitration agreement may apply. Earned Wage Access details and 401(k) program notes apply as described by policy.

Payrates will not be below any applicable local minimum wage requirements.

The information includes details about benefits and statements and is intended for informational purposes. For more details, see company policy.

First Cash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color,…