Plumber

Plumber role at Roto-Rooter Plumbing and Drain Service

Founded in 1935,
Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

Journeyman Plumber

Our plumbers provide a wide range of plumbing services, including faucet repairs, water heater installations, and plumbing system replacements.

• Responds promptly to customer service calls, conducts thorough inspections of plumbing issues, accurately diagnoses problems, offers effective solutions and estimates, and successfully closes service sales.
• With the necessary licensing, proficiently installs and repairs various plumbing fixtures including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners.
• Conduct sewer and drain cleaning services in diverse environments such as basements, roofs, confined spaces, and close quarters. Ensure thorough cleaning and restoration of work sites to meet pre-job conditions.
• Prepares invoice, totaling costs of services/products provided. Collects payment and explains Roto-Rooter guarantee, both in writing and on provided smartphone.
• Collect payment and move on to the next service call.
• Direct interaction with vulnerable populations such as children or elderly.
• Extensive driving to customer in a timely and professional manner.
• Entering customers’ residence providing trustworthy service while solving the problem.

• A valid driver’s license.
• State plumbing license is preferred.
• Three or more years of repair and service plumbing experience required. Proven track record in the sale of plumbing products and services required.
• Full knowledge of plumbing systems is essential for performing duties.
• Plumbers are expected to gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment. Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. Unlicensed plumbers will be expected to obtain certification as soon as they become eligible, if necessary, by state law.
• Must have good written and oral communication skills for effective customer service. Must have excellent communication and interpersonal skills in client and co-worker relations.

Service technicians are paid an hourly rate of $17.00 to $20.00 during training. After training, they are paid an hourly rate at or above the minimum wage for all hours worked. The hourly pay rate may vary, depending on whether the pay is for base pay paid at the employee’s base hourly rate (minimum wage), or administrative pay for administrative hours worked (between minimum wage and $85.60).

Service technicians also have the potential to earn commissions at the rate of 16-22% of revenue depending on the revenue category. Commissions ranging from $10 to $155 can also be earned for selling products and treatments.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Change Ordinance for Employers and the California Fair Chance Act.

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tution Reimbursement
• Profit Sharing

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Construction, Consumer Services, and Facilities Services

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Anaheim, CA $80,000.00-$

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