Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T1801

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1801)

The Starting Hourly Rate / Salario por Hora Inicial is $16.75 USD per hour. The Pay Range / Rango salarial is $16.75 USD - $25.15 USD per hour.

All about Target:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:

• Communicating and interacting with guests to build an welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you are completing your daily tasks
• Engage with guests to help solve their specific needs
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store, and specific to your area
• Thank guests and acknowledge their choice to shop at Target
• Know and speak to the benefits of Target Loyalty programs and assist with application or sign-up as needed
• Scan and bag items efficiently, accurately and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy
• Understand and show guests how to use features within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering, and direct guests to enroll, activate and use these features
• Handle returns in accordance with Target policies and procedures, consulting with leadership as needed
• Maintain a clean, clutter-free work area
• Stock supplies during store hours while being available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner; comply with safety policies; report hazards and correct where possible
• Support guest services such as order pick up, Drive-up orders, and Drive-up returns with compliance to applicable laws
• All other duties based on business needs

• You enjoy interacting and helping others - including guests and fellow team members
• You thrive in a fast-moving, active and physically demanding role where teamwork, flexibility, and problem solving are key
• You are open to a flexible schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)

• Communicating effectively and using positive language, attentive to guests’ needs
• Welcoming and helpful attitude toward guests and team members
• Attention to detail while prioritizing tasks
• Willingness to educate guests about products and services
• Ability to operate handheld scanners and other technology
• Ability to work independently and as part of a team
• Remain focused in a fast-paced environment and manage multiple tasks within time frames

• Accurately handle checkout operations and transactions
• Scan, handle and move merchandise safely, including lifting up to 10 pounds regularly and up to 44 pounds occasionally
• Flexible work schedule (nights, weekends, holidays); reliable attendance required
• Ability to remain mobile for the duration of a…