Strategic Account Manager; Microsoft D365

Overview

Strategic Account Manager (Microsoft)

What to expect when you Sikich

Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through various perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth - for our clients, for ourselves and for our communities.

The professional services landscape continues to evolve. For Sikich, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you.

Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Sikich has developed into a highly regarded provider of professional services and a sought-after employer of choice.

Do you want to work with other skilled practitioners and serve clients in a way that makes a difference? Are you seeking a supportive environment backed by a deep and extensive set of skillsets? Are you ready to make an impact and be acknowledged for your contributions? If you answered yes to these questions, we see a mutually beneficial and gratifying relationship on the horizon!

Are you ready to grow with us?

The Strategic Account Manager (SAM) role is a key go-to-market (GTM) owner for Sikich. The SAM is the commercial owner of a set of key upper mid-market accounts and will be responsible for selling all Sikich service lines into these accounts.

• Primary responsibility for developing new business within the existing predominantly Microsoft Dynamics client base.
• Monitor and maintain a high level of client satisfaction and renewal rates
• Coordinate with solutions delivery team leveraging their knowledge to tailor solutions that fit the broadest needs of the prospect organizations.
• Using above average communication skills, quickly assesses maximum opportunity value and determines when it is appropriate to engage Sales Management to close large transactions.
• Develops annual Territory Plans to ensure attainment of quota and other role-based imperatives.
• Develops annual Account Plans to ensure alignment and great execution with all team members.
• Drives profitable revenue growth year over year in assigned accounts. Meets and exceeds monthly and annual revenue goals by executing an account growth strategy.
• Tracks and maintains all account activity in the company CRM system.
• Provides input into pricing, positioning and strategy within assigned industry verticals and geographic markets.
• Provides sales forecasts and other reports to manager as required

• Bachelor degree or equivalent experience and 10+ years sales experience in a business-to-business sales environment, preferably in the Microsoft Partner Channel.
• An understanding of the Microsoft Solution Stack and experience selling multi-workload projects.
• Proven ability to carry a multi-account Territory with quotas exceeding $10M
• Ability to operate within a sales culture of accountability.
• Exceptional integrity, honesty and trustworthiness.
• Ability to execute in a fast moving and demanding customer paradigm.
• Background in sales, consulting, and/or account management.
• Exceptional customer service orientation.
• Highly organized and able to stay on target while performing a variety of critical short, medium and long-term tasks daily.

• Servant Leader - You are hyper focused on engaging employees, fostering their development, and building a positive culture.
• Solutions Focused - You see opportunities in every business problem and can develop, articulate, and implement solutions.
• Collaboration - You are a relationship builder across all levels of the organization and across all business units.
• Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.
• Impact & Influence Thinking - You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.

Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients' businesses.