Parking Enforcement Officer Alexandria
Listed on 2026-03-12
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Retail
Administrative Management, Customer Service Rep, Security Guard, Office Administrator/ Coordinator
Position
The Parking Enforcement Officer monitors the property for any suspicious activities, reports to onsite security as appropriate, and ensures the safe and efficient operation of the parking facility. The officer answers questions about the parking facility and surrounding area, assists customers with mobile phone and pay-by-phone app issues, and works closely with team members to meet quality and safety standards while adhering to state and local laws.
This role is ideal for those who thrive in a high‑energy, challenging environment.
Location: City of Alexandria
Hourly Pay: $18
Shift: Varying
Final date to receive applications: 20 March 2026
Department: Operations - Field (OPS
001)
Location: R6178-7_301 King St
Physical Demands- Able to walk, stand for up to 10 hours
- Able to bend, crouch, reach
- Able to use stairs when required
- Must be able to lift up to 50lbs
- Work is performed outdoors for extended periods, including the entire duration of the shift.
- Employees are subject to environmental conditions, including extreme heat and cold weather.
- Protection from weather conditions may be provided, but not necessarily from temperature changes.
- Deliver exceptional customer service experience, especially in difficult situations.
- Remain calm and professional when dealing with challenging customers.
- Utilize the License Plate Recognition (LPR) system to monitor compliance with parking policies.
- Issue fee notices to vehicles not in compliance with parking policies.
- Enforce time limits within specific posted areas using the LPR system.
- Maintain the appearance of LPR equipment to present a professional image.
- Follow up with management on potential customer service issues.
- Assist merchants with parking validation system issues.
- Assist customers with proper use of pay stations and perform minor maintenance as needed.
- Perform all tasks and duties as assigned by the Manager.
- Prefer high school diploma or equivalent.
- Experience with Microsoft Windows PCs and related applications (Word, Excel, Access, Outlook).
- Comfortable with devices running Android and Apple operating systems.
- Excellent verbal and written communication skills.
- Valid driver's license required.
- Clean Motor Vehicle Report (MVR).
- Generous Paid Time Off – 10 days paid time off plus 8 paid holidays.
- Comprehensive Health Plans – Medical, Dental, Vision coverage for you and your family.
- Life and Disability Insurance – Company‑paid basic life and Short‑Term Disability coverage.
- 401(k) Plan – Generous employer match with immediate vesting.
- Employee Assistance Program – Access to behavioral health care.
- Parental and Caregiver Leave – Time off to support your growing family or care for loved ones.
- 401(k) Plan – Generous employer match with immediate vesting.
- Sick Time Off – Paid sick leave based on state laws.
- Employee Assistance Program – Access to behavioral health care.
United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinances, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship to certain job duties, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at (Use the "Apply for this Job" box below). Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage:
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