Assistant Store Director-Alexandria Virginia

Overview

As one of the primary contacts for Safeway customers, the First Assistant Store Director provides friendly, courteous, and helpful customer service daily. The First Assistant Store Director assists the Store Director with the total operations of the store and performs duties personally or through supervision of store employees (100+ bargaining unit and non-contract employees). This is a non-union, salaried position and reports directly to the Store Director.

The First Assistant Director manages the store with authority to operate at maximum efficiency during the Store Director’s absence and is responsible for supervising all store employees, including orienting new employees, training and development, scheduling and payroll, performance evaluation, and personnel actions (e.g., hiring, promoting, disciplining). They also perform or delegate security and cash-control procedures, handle customer complaints, report accidents/injuries, maintain sanitation standards, manage office and accounting functions, ensure in-stock conditions, and ensure communication between departments and among store personnel.

• Overall management responsibility for operation of the retail grocery store during the Store Director's absence, including store performance, cash control, inventory and security, customer services, and staff management.
• Track, analyze, and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to align with store sales and productivity guidelines and wage budgets; create action plans to address cost-control issues.
• Support Store Director with development and direction in executing strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions; ensure products are properly displayed and ordered to maintain in-stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety, and sanitation.
• Oversee and monitor handling of cash and accounting; ensure the store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources to meet objectives.
• Ensure compliance with legal requirements and company policies and procedures (check cashing, security, safety, sanitation, wage and hour, etc.).
• Focus on customer satisfaction and needs; ensure employees provide superior customer service through best practices and communication of its importance.
• Select, train, develop, and manage job performance of store employees with assistance from other management personnel.
• Provide constructive feedback, set performance expectations, and identify developmental opportunities for others.
• Maintain professional relationships with union officials and ensure compliance with collective bargaining provisions if applicable.
• Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers; handle complex situations effectively.
• Motivate others to perform and serve as a role model to instill a positive attitude.
• May perform other management duties to keep the store functioning effectively at all times.

• Minimum of one year of assistant manager experience managing a department or team within a multi-department operation in retail or service; OR two years of experience as a department manager with similar responsibilities.
• High school diploma or equivalent required; college degree is preferred.
• Strong customer service and supervisory skills.
• Solid understanding of overall store operations.
• Proven ability to demonstrate strong leadership skills.
• Physical ability to repeatedly use hands, arms, legs, and feet for sustained activity (e.g., walking, stocking, rotating product).
• Ability to stand 100% of the shift and work in a fast-paced environment.

May be required to travel for training or participation in corporate programs and focus groups. Travel to other stores to assist when necessary may be required.

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Interested candidates are encouraged to submit a resume by visiting:

With many stores operating 24 hours per day, applicants must be available for a variety of shifts and long hours including nights, holidays, and weekends. Days off during the work week are seldom taken consecutively. As an Assistant Store Director, a sizable portion of the day will be spent on the sales floor managing employees and interacting with customers.

Albertsons Companies - Equal Opportunity Employer