Operations Supervisor

Join to apply for the Operations Supervisor role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves conducts committed colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose‑dr Siege colleagues caring decades. And we do it all with heart, each and every day.

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, theکOperations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing, and following up on all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems, and complaints.
• Promote CVS customer service culture: greet sich, offer help, and thank.
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all customers.
• Provide colleagues personalized customer service feedback and coaching.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Support the planning, execution, display, and maintenance of weekly, promotional, and seasonal merchandise.
• Support the planning, execution, display, and maintenance of off‑shelf merchandise.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full‑time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred but Not Required.

40 hours per week.

Full time.

• Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan.
• No‑cost programs for all colleagues, including wellness screenings, tobacco cessation and weight management programs, confidential counseling, and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits, depending on eligibility.

We anticipate the application window for this opening will close on: 03/12/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.