GreenDrop Customer Service Attendant - Floater

Green Drop Customer Service Attendant - Floater

Green Drop Charitable Donations is looking for a Customer Service Attendant - Floater to support our mission of making donating clothing and household items simple, convenient, and eco‑friendly.

Job Title:

Green Drop Attendant – Floater

Green Drop® is rapidly expanding to redirect millions of pounds of quality, pre‑owned items away from landfills and back into homes. We partner with nonprofit organizations to accept donations on their behalf and provide critical funding by paying them for the donated items, which are then sold in local thrift stores.

Green Drop® is a for‑profit company and registered professional fundraiser where required. Learn more at

• Work in a purpose‑driven company with a model that benefits both the planet and local communities.
• Our aggressive expansion plans provide opportunities for career growth and continued development.
• Work with a diverse team that values each person’s unique contributions.

Comprehensive onboarding and training from day one.

In‑house expertise:
Our training department / Savers University develops and delivers robust training to every team member using a mix of internal resources and renowned external providers.

Benefits offerings include:

• Bundled health plans (medical, Rx, dental, vision).
• Company‑paid life insurance.
• Smoking cessation, diabetes management coaching, and on‑demand care options.
• 401k plan with generous company matching.
• Paid time off for leisure or personal activities.
• Mental health services to support daily life.

• Lead by example and demonstrate Green Drop’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Help ensure we deliver exceptional service to donors each day.

• Interact independently and collaboratively with donors using a positive, optimistic, and intelligent approach.
• Always greet donors in a friendly manner while wearing full Green Drop uniform.
• Engage in pleasant conversation while acquiring donations using the bin.
• Assist donors with loading vehicles and unloading donated items.
• Use a tablet holder to record donor information on the company iPad.
• Assist truck drivers during donation pick‑ups.
• Organize donations in the stock room.
• Maintain cleanliness of the site inside and out.
• Fill out supply orders to keep the site stocked with necessary tools.
• Perform other duties as assigned by the manager.
• Be on‑site during working hours.
• Perform essential job functions with or without reasonable accommodations.

• Ability to work independently without continuous supervision.
• Outstanding interpersonal skills.
• Strong desire to provide magnificent service.
• Ability to lift up to 50 lbs continuously throughout the day.
• Comfortable working in outdoor conditions across seasons.
• Positive mindset, punctuality, strong sense of urgency, and initiative.
• Strong communication skills with donors, co‑workers, and management.

• Must be at least 18 years of age.

Hourly

Between locations as needed.

• 7210 Richmond Hwy., Alexandria, VA 22306
• 7015 Manchester Blvd., Franconia, VA 22310
• 9459 Lorton Market St., Lorton, VA 22079
• 7011 Backlick Rd., Springfield, VA 22150

Entry level

Full‑time

Other

Transportation, Logistics, Supply Chain and Storage

Savers/Green Drop is an E‑Verify employer.