Chief Operational Officer; COO

Voluminant is a boutique consulting and training firm that’s scaling up fast. We help public‑and private‑sector organizations solve complex challenges with smart, human‑centered solutions. From training and multimedia to immersive tech, AI integration, IT modernization, and project leadership — our work is diverse, meaningful, and constantly evolving. We’ve built a reputation for dependability and excellence with agencies like the U.S. Department of State, and now we’re looking to scale that value across new markets.

That’s where you come in

We’re hiring a Chief Operating Officer (COO) to help steer the ship as we grow. You’ll be the architect and operator behind the scenes — building structure, driving performance, and helping the CEO turn big vision into real‑world execution. From refining systems and processes to guiding strategic hires, managing delivery teams, and helping secure new business, you’ll be a key partner in building the next phase of Voluminant.

This role is ideal for someone who’s worked in a small‑but‑mighty company, understands the services landscape (especially in the public sector), and wants to help scale a smart, ambitious, human‑first company.

• Oversee day‑to‑day operations across contracts, teams, and projects
• Build and refine internal systems, tools, and SOPs to drive scale and consistency
• Manage team performance and delivery — with an eye on quality, margin, and client satisfaction
• Partner with the CEO to shape and execute strategic growth plans
• Recruit, onboard, and retain top‑tier talent in critical functional areas
• Support business development and capture activities — pricing, teaming, proposal inputs
• Track operational KPIs and surface insights to guide better decisions
• Serve as a trusted advisor and occasional operator on high‑stakes client work
• Help build culture, clarify roles, and foster a performance‑minded (but fun) environment

• 7+ years of leadership experience in consulting, government contracting, or professional services
• Proven ability to operationalize vision, lead teams, and build repeatable systems
• Experience managing multi‑functional teams and service delivery
• Strong grasp of P&L, pricing, and margin levers in a growing business
• Familiarity with federal, state, or local contracting processes
• Comfortable rolling up your sleeves, wearing multiple hats, and making decisions under ambiguity
• Excellent communication skills — you speak CEO, client, and team fluently
• Leadership style that is steady, candid, collaborative, and solutions‑oriented

• Experience helping a professional services company scale from