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Desktop Support

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: Sunrise Systems
Full Time position
Listed on 2026-03-11
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Summary

Seeking a Field Engineer with – years of computer support experience to install, diagnose, maintain, and service desktops, laptops, printers, network devices, standard software, and low-end servers at customer sites.

Key Responsibilities
  • Perform hardware setup, troubleshooting, re-imaging, and disk replacements
  • Provide desktop, laptop, server, and network support
  • Install, move, add, and change IT equipment as required
  • Support legacy and enterprise storage products
  • Test and certify systems and approved applications
  • Update tickets and meet SLA requirements
  • Ensure high customer satisfaction and professionalism
Requirements
  • – years of desktop/field support experience
  • Strong hardware/software troubleshooting skills
  • Good communication, organization, and work ethic
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