User Experience; UX Designer

Overview

FWI is building a team to provide comprehensive administrative, executive, programmatic, and analytical support to the National Science Foundation's Office of Legislative and Public Affairs (OLPA). As a User Experience (UX) Designer, you will research, design, and test user-centered digital experiences for NSF.gov and the NSF Employee Portal.

FWI has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.

Position is contingent upon contract award

Hybrid: This full-time hybrid position will work Monday through Friday, 8:30am to 5pm, with 90% onsite at NSF headquarters in Alexandria, VA

• Create and document information design concepts and solutions through wireframes, high-fidelity prototypes, and task flow diagrams
• Conduct usability testing, including preparing test plans, facilitating test sessions, analyzing data, and reporting results
• Create, manage, and support user experience and feedback activities, including surveys and interviews
• Recommend the best user experience possible while considering technical feasibility and business goals
• Create webpage layouts conforming to WCAG 2.0/Section 508 and federal plain language requirements
• Advise NSF staff on web design best practices, 508 compliance, and use of visuals
• Gather requirements from stakeholders and work collaboratively and independently

Required:

• Bachelor's degree or equivalent in computer science or closely related discipline
• Six or more years of experience with user-experience research and web design
• Experience creating and documenting wireframes, high-fidelity prototypes, and task flow diagrams
• Experience with usability testing, including test plans, facilitating sessions, analyzing data, and reporting results
• Knowledge of creating and supporting user experience and feedback activities (surveys, interviews)
• Ability to recommend user experience solutions considering technical feasibility and business goals
• Knowledge of Section 508 accessibility requirements
• Ability to obtain a Public Trust clearance

• Experience working on web development for a federal agency
• At least 3 years working within a Drupal environment

FWI is an Equal Opportunity Employer, including disability/vets.

At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off

Negotiable