TS/SCI-Eligible Service Desk Manager; Onsite
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-01-10
Listing for:
NANA
Full Time
position Listed on 2026-01-10
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, HelpDesk/Support, IT Project Manager
Job Description & How to Apply Below
A federal mission services contractor is seeking a Service Desk Manager to oversee IT support services. This full-time position requires active DoD Top Secret clearance and significant experience in service desk operations. The ideal candidate will provide leadership to the IT Service Desk team, manage escalations, and ensure timely resolution of technical issues, fostering a high-performing environment. Candidates should have a Bachelor's degree and extensive knowledge of the Service Now platform and Microsoft 365 products.
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