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HelpDesk/Support IT Support

Tier 2 Help Desk Specialist: Advanced DoD IT Support

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: Valid8 Financial, Inc.
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A technology solutions provider is seeking a Tier 2 Help Desk Specialist in Alexandria, Virginia. This role provides advanced application support and issue resolution for users, requiring strong customer service skills and a minimum of 3 years of relevant experience. Responsibilities include resolving escalated user issues, maintaining ticketing systems, and coordinating with engineering teams. Ideal candidates have experience in federal environments.

This is a crucial position contingent on contract approval.
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