Medical Billing Coordinator

Overview

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019
, Goodwin Living is more than a team - it's a global family of individuals who represent more than 70 countries. Goodwin Living is proud to be recognized as a top workplace in the Greater Washington, D.C. region by The Washington Post every year since 2019 — and nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the Top 100 Employers for Interns by the Top Virginia Employers for Intern Awards.

These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out.

• Embracing Diversity:
  Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
• Growth and Opportunities:
  We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
• Valuing Our Team Members:
  By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

Pay rate: $25-$30 DOE

About The Position

The Medical Billing Specialist for Goodwin Living Health (GLH) is responsible for accurate, timely, and compliant billing and collections mainly for Goodwin Rehabilitation but will also support the broader GLH continuum of services, including Home Health, Hospice, Home Care, and other community-based programs.

This role plays a critical part in the financial and operational excellence of Goodwin Living Health by ensuring claims are submitted correctly, payments are posted accurately, denials are resolved efficiently, and accounts receivable are actively managed. The Medical Billing Specialist works closely with clinical, intake, front desk, and operational leaders across service lines to ensure documentation supports billing, payer rules are followed, and revenue is optimized.

• Prepare, review, and submit clean, accurate, and timely claims for Goodwin Rehabilitation services, including Medicare Part B, Medicare Advantage, commercial, and private pay.
• Process third party billing required for maintaining a timely revenue cycle for Goodwin Living Health.
• Ensure all required clinical documentation, authorizations, and orders are present prior to billing.
• Submit claims through appropriate clearinghouses and payer portals.
• Monitor claim status and promptly address rejections, pends, and denials.
• Correct, resubmit, and appeal claims as appropriate.
• Post payments, contractual adjustments, and denials accurately and timely.
• Reconcile EOBs/ERAs to charges and identify discrepancies, underpayments, or over payments.
• Ensure patient and payer balances are accurate and up to date.
• Maintain clean, auditable accounts receivable records across service lines.
• Ensures all patients’ medical information and billing data is accurate and up to date.
• Updates billing software with insurance rate changes.
• Serves as a back-up for billing at other communities.
• Processes and follows up on collection of patient liability and private billing.
• Follows up on missed payments, unpaid claims, and resolve financial discrepancies.
• Reviews insurance remittances for accuracy of payment.
• Processes and complete month end financials close reports for entities within GLH.
• Answers billing questions from staff, external third-party payers, patients, and families.
• Keeps all business/financial matters in strict confidence and observes HIPAA regulations.
• Treats all persons with respect and is a “team player” within department and across the organization.
• Exercises discretion and independent judgment.
• Projects positive professional image.
• Takes responsibility for personal growth and learning.
• Effectively uses resources and strive for efficiency.
• Abides by department, personnel, and company policies and procedures.
• Provide cross-coverage support to the broader GLH billing team as needed.
• Assist with special projects, implementations, or process improvements…