BIT Suspense Section Manager; Public Service Administrator OPT

Job Requisition : 53120

Closing Date: 02/10/2026

Agency: Department of Revenue

Class

Title:

PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial

Bilingual Option: None

Salary: $8,281 - $9,096/mo.; ($99,372 - $109,152/yr.)

Job Type: Salaried

Category: Full Time

County: Sangamon

Number of Vacancies: 1

Bargaining Unit Code: None

Merit Comp Code: Supervisory (Management Bill) Exclusion from RC062 Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a BIT Suspense Section Manager (Public Service Administrator, Option
2) for our Business Processing Division in Springfield, IL. This position is responsible for managing, training, and developing a productive staff who receive and process business income tax filings and assist taxpayers in resolving complex issues on their accounts. If you have experience with team leadership, monitoring and assigning work inventories, and are equipped to develop a team of newer employees who are learning to enforce the rules, regulations, and processes of Illinois tax returns, then we want you!

Don’t let this opportunity pass you by. Apply now before time runs out!

• Under general direction, serves as the manager of the Business Income Tax (BIT) Suspense Section.
• Serves as full line supervisor.
• Examines, researches, adjusts and resolves the more technical/complex/controversial accounts.
• Provides guidance and assistance to subordinates in resolving procedural problems, complex processing problems, and resolution of accounts.
• Serves as a committee member during year-end testing and special project teams.
• Serves as the leader of special projects as assigned by the Division or Bureau managers (e.g., implementation of new programs).
• Attends and participates in Division/Bureau staff meetings to keep apprised of any new and/or revised policies, operating procedures, legislation, etc.
• Provides back-up to other section managers in the Bureau to supervise staff in the absence of the regular supervisor or to provide additional assistance to production backlogs, new program implementation, or special projects.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill and mental development equivalent to completion of four years of college preferably with courses in accounting or finance.
• Requires prior experience equivalent to three years of progressively responsible administrative experience in accounting or finance with related tax accounting work.

• Four (4) years of experience with the Illinois Income Tax Act, including work with tax returns, accounts, rules, regulations, and processes.
• Three (3) years of experience developing, installing, and evaluating new and revised methods, procedures, and performance standards.
• Three (3) years of experience preparing and…