Relationship Banker II; Centre Alexandria Branch

Overview

Thank you for your interest in a career ions aims to offer performance-driven individuals opportunities to grow and succeed. If you are results-focused, committed to quality, integrity, and strength, Regions may be your employer of choice.

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Relationship Banker II — responsible for meeting with customers and prospects in person and by phone to determine financial needs and to offer appropriate products, services, and guidance to help achieve financial goals. This role is suitable for candidates with retail or sales experience who are seeking a career with opportunities for growth and upward mobility.

Regions  mission is to make life better for customers and communities. The successful candidate should be driven and competitive, with strong communication skills and, when needed, a willingness to work as part of a team to achieve a common goal.

• Achieves branch targets and goals by identifying customer needs and providing guidance about Regions  solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions (mobile, online, and ATM offerings) to make banking easier
• Provides a consistent optimal customer experience, including greeting customers and processing transactions to meet customer preferences
• Owns and resolves customer issues
• Refers customers to internal experts when complex financial goals and needs are identified
• Follows bank processes and procedures and adheres to applicable laws and regulations, including duties delegated by the Branch Manager; as a member of the branch team, ensures sound banking practices and manages/report operational risks

This position requires tracking of time for hours worked over 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible.

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer frequently, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods
• Ability to lift up to twenty (20) pounds

• Bachelor s degree
• Life Insurance License
• One (1) year of cash-handling, banking, and/or customer service experience

• Ability to adhere to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Ability to oversee large sums of cash
• Excellent relationship-building skills
• Strong communication and customer focus

Full time

Pay ranges are job specific and provided as a point-of-market reference for compensation decisions. Other factors that affect pay include experience, skills, knowledge, contribution, job location, and performance in the role. Pay will vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for the position location and level.

Job Range Target:

Minimum: $41,508.18 USD

Median: $49,644.00 USD

Incentive Pay Plans:

This role is eligible to participate in a commission incentive plan. Employees may earn commissions based on performance against defined metrics and goals. The role is eligible to participate in a formulaic incentive plan with…