Evening Concierge - Alexander
Listed on 2026-02-28
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Overview
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We design, build, manage and maintain one-of-a-kind residences. Our people work together to make extraordinary happen for our clients, residents and fellow team members. We are dedicated to delivering exceptional experiences in a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired to reach higher and be truly extraordinary.
PrimaryResponsibilities
As the Evening Concierge (Monday-Friday, 3PM-11PM), you are the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. You enjoy personalizing every interaction and know the names and favorite things of all of your customers, including four-legged ones.
- Solving problems and providing timely assistance to residents and prospects with care
- Event planning — executing meaningful events and activities that engage residents and foster a sense of community
- Building brand loyalty by ensuring a consistently positive experience and a meticulously cared-for community
- Generating awareness, interest and excitement via social media
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Working weekends or evenings depending on the shift
- 2+ years’ experience in a hospitality, retail, travel or hotel environment
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- Competent with various software, apps and computer programs
- An eye for detail and a knack for anticipating a customer’s needs
- A customer-focused mentality
- Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
This position is eligible for additional bonus opportunities.
Salary Range$21.98—$24.90 USD
When you join Bozzuto, you become part of a community that cares about your well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits consider career development, retirement, family matters and health and wellness.
Benefitsand Perks
- Competitive compensation.
- Health & wellness benefits. Medical, dental, and vision coverage with access to good doctors at an affordable price.
- Paid leave. 20 days of paid time off plus holidays.
- Retirement planning. 401k program with a company match.
- Tuition reimbursement and many other programs to support career development and growth.
- A place you belong. Diverse range of employee resource groups for connecting over shared experiences, backgrounds and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
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