Meetings Associate

Are you interested in making a world of difference in cancer care?

Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care.

ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works – Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.

ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs. To learn what it's like to work at ASCO, .

ASCO has an exciting opportunity for a highly organized and service-oriented Meetings Associate to support the planning and delivery of meetings that bring together the global oncology community. As part of our Meetings Department, the Meetings Associate will play a key role in ensuring events are executed seamlessly – supporting both the big-picture logistics and the critical details that make every meeting a success.

This role is ideal for someone who thrives in a fast-paced, collaborative environment, and takes pride delivering exceptional customer service while keeping multiple priorities moving forward.

If you enjoy being the behind-the-scenes force that keeps meetings running smoothly and supporting meaningful, mission-driven events, we’d love to hear from you!

This position is hybrid with a primary location in Alexandria, VA.

• Provide administrative support to the Meetings Department, including tracking department credit card expenses and other duties as needed.
• Coordinate and schedule appointments, including recurring routines, monthly meetings, ASCO holidays, and meeting-specific appointments.
• Provide ongoing logistical support for all ASCO Meetings, including developing 101 documents and coordinating review from staff, coordinating shipping (including outreach to staff, drafting instructions, creating manifests, printing labels, etc.), department supply orders, and other duties as assigned.
• Provide logistical support to the conference center team, such as creating function sheets, ordering catering, making housing accommodations, and providing in-person support to meetings in the ASCO Conference Center.
• Content entry and maintenance of the Calendar of Events on ASCO.org.
• Assist with Annual Meeting logistics tasks as needed.
• Provide superior customer service to both internal and external customers in person, through email, and by phone, including answering the Meetings customer service phone line and responding to emails in the general Meetings Services email account.

• Bachelor’s degree or equivalent years of experience.
• 1 year of related administrative experience.
• Proficiency with Microsoft Office applications and comfortable learning new technology.

• Customer service and/or hospitality/service industry experience.
• Prior experience working in fast-paced environments with a sense of urgency.

• Strong communication skills, including written, with ability to clearly convey and receive information.
• Excellent customer service and interpersonal skills with professional, friendly, enthusiastic attitude.
• Adaptable to different work styles and able to work with various stakeholders and personalities, taking direction from multiple people.
• Commitment to work effectively within a team environment to meet timelines and deliverables with focus on customer service.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines, multi-task, and prioritize to achieve goals and objectives.
• Receptive to open and regular feedback.
• Willingness and ability to learn new…