Commercial Application Scientist

Company overview

LGC’s Diagnostics & Genomics Division develops and manufactures a comprehensive portfolio of catalogue and custom-developed diagnostic quality solutions and component materials. Our Genomic division provides an integrated portfolio of products, services and expert support for the genomic workflow, including nucleic acid sample preparation, oligos, probes, primers, sequencing, cloning, protein expression, PCR instruments, reagents and consumables for the extended life sciences industry.

We partner with IVD assay developers, and pharmaceutical, CRO and academic institutions in commercialization activities across the entire diagnostic pipeline—from concept and early-stage research through expedited product development and into routine clinical use. Experts in clinical chemistry, immunochemistry, serology, molecular diagnostics, and clinical genomics rely on LGC’s products to support accurate and reliable diagnostic results.

Our team, scientific knowledge, operational efficiency, and high-quality systems are ready to assist with advanced technologies. We improve patient outcomes with established methods and groundbreaking NGS and precision diagnostics.

The Commercial Application Scientist is a versatile role crafted to support the company’s revenue and margin attainment and market development objectives. It plays a critical role alongside the company’s Client Executives by assisting in account management and facilitating client discovery processes to identify and address opportunities. This role will require a blend of laboratory process knowledge, understanding of scientific techniques and associated applications, consultative discovery skills, client communications, client management and service, product expertise, critical thinking, and team selling skills.

This position will collaborate with Client Executives, Scientists, Marketing, and other professionals in the sales process.

• Sales Support:
  Provides technical sales assistance to achieve the company’s revenue and margin goals. Involves client discovery from the C-level to the laboratory floor, identifying relevant solutions, quantifying the value proposition, assisting with proposal development, and implementation planning to achieve sales results. Develops implementation and project plans aligned with client operations, facilities, and timelines; coordinates technical tactics, resources, and projects during the sales cycle with Client Executives.
• Solution Engineering:
  Identifies and communicates unique client requirements to the LGC team, tests laboratory assays in the context of LGC solutions, and leads the evaluation of external third-party products or services when needed. Prepares implementation plans for assigned accounts and briefs service and science personnel on customer requirements prior to shipment and installations.
• Industry and Product Knowledge:
  Maintains understanding of industry trends, laboratory technologies, scientific applications, client operations, and competitive offerings to position LGC products; represents LGC at briefings, meetings and trade events.
• Other Duties as Assigned:
  Responds with flexibility to company needs by addressing corporate initiatives when requested by management.

Minimum Qualifications:

• PhD in biosciences or a related field, or equivalent experience
• At least 2 years of market-facing experience in a laboratory environment
• Familiarity with laboratory processes
• Experience in genotyping, chemistry and next-generation sequencing (NGS)
• Prior technical sales support and relationship management
• Strong digital literacy, including Microsoft Office (Word, Excel, PowerPoint)
• Ability to travel as needed

• Excellent written and verbal communication skills across diverse settings (negotiations, presentations, phone, executive and technical communications)
• Customer-focused and responsive with demonstrated relationship development skills
• Team-oriented, collaborative, and able to influence positively
• Professional judgment, tact, diplomacy, and ability to handle confidential information
• Autonomy and collaboration, proactive progress and…