Clinic Coordinator

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Your job is more than a job

We help you lean into your calling by providing the resources you need to thrive and grow, tailored to each individual. Our commitment to inclusion means benefits as diverse and unique as our workforce. At LCMC Health, we serve the New Orleans community and beyond, offering community health services and medical innovation. When you make a genuine impact, you give and receive more each day—this is why you’ll be a perfect fit at LCMC Health, where giving something extra is at the heart of everything we do.

• Coordinate with directors, physicians, nurses, and family care coordinators to ensure smooth daily operations.
• Formulate plans to address identified improvement areas and achieve departmental goals, setting priorities and realistic timelines.
• Proactively identify patient issues, handle urgent situations promptly, and facilitate closure.
• Promptly address patient complaints and follow the algorithm for patient or family grievance handling.
• Generate strategies to facilitate smooth day‑to‑day operations and ensure efficient clinic operations to improve patient flow.

• Develop a materials management system to ensure adequate inventory and cost‑effective supply utilization.
• Collaborate with staff to meet standards such as patient satisfaction, productivity, and budget goals.
• Review daily Epic charges for accuracy and assist with patient scheduling as needed.
• Assist and review submission of State Crime Victims Reparations Board documentation.

• Facilitate and coordinate tasks to ensure clinic inspections adhere to all regulatory guidelines (JCAHO, DHH NCA).
• Ensure care centers meet LCMC’s guidelines and policies.

• Work collaboratively with staff to ensure program report, statistics, and data accuracy.
• Maintain weekly and monthly reports.
• Actively support all staff, train, educate, and counsel registration staff; act as relief to ensure training and education requirements are met.
• Collaborate with management on performance improvement activities for clinic staff.
• Ensure new staff are trained on handling, storage, and copying of audio and video records.
• Recognize, participate, and adapt to changing situations and assignments.

• High School Diploma/GED or equivalent, OR 2 years of work experience.

• Excellent oral and written communication skills.
• Proficiency with typewriter, fax machine, copier, and strong computer skills.
• Knowledge of Microsoft Office and Excel.
• Previous medical terminology knowledge.
• Working knowledge of all insurance regulatory requirements.

• Basic Life Support, Heart Saver & First Aid – American Heart Association.

Days (United States of America)

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all; think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Celebrate differences and each other.
• Love what makes you, you—and we do.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. To ensure quality care and service, we may use information on your application to verify your previous employment and background. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.