FRONT DESK​/RECEPTIONIST

Benefits

• 401(k)
• Competitive salary
• Health insurance
• Paid time off
• Vision insurance

Now is your opportunity to become part of our very busy, fast paced office..We are ready to add another friendly and organized Receptionist to join our team at Red River ENT in Alexandria, LA. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our front desk.

The position is daily, Monday - Friday from 8AM - 5PM or later on some days. You must be available everyday. We are not looking for a part-time or an occasional employee.
Strong communication, interpersonal abilities, and customer service are crucial, while hard skills include proficiency in computer software and multitasking. Other key skills include time management, problem-solving, and the ability to remain calm under pressure.

• Greet and check in patients upon arrival
• Answer and direct phone calls in a professional manner
• Schedule appointments and update patient information in the system
• Verify insurance coverage and collect co-pays
• Assist with administrative tasks as needed

• Previous experience in a medical office or customer service role is preferred but not required. Willing to learn the role and understanding the nees
• Excellent communication and interpersonal skills
• Proficiency in using office equipment and computer systems
• Ability to multitask and prioritize in a fast-paced environment
• Professional and courteous demeanor at all times

Red River ENT has been serving the Alexandria community for over 20 years, providing comprehensive ear, nose, and throat care. Our dedicated team is committed to delivering exceptional patient experiences, and we offer a supportive and collaborative work environment for our employees.