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Hospitality & Tourism Guest Services Hotel Front Desk

Guest Journey Rooms Controller

Job in Alexandria, West Dunbartonshire, G83, Scotland, UK
Listing for: Cameron House, Loch Lomond, Scotland
Full Time position
Listed on 2026-02-02
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Guest Services, Hotel Front Desk
Job Description & How to Apply Below
A 5-star Scottish resort is seeking a Rooms Controller to manage room allocations and enhance guest satisfaction. The ideal candidate will have a strong background in hotel Front Office operations, exceptional customer service skills, and attention to detail. Responsibilities include coordinating with various departments to ensure room readiness and guest experiences are seamless. Candidates should be organized, guest-focused, and able to thrive in a fast-paced environment, with experience using systems like OPERA a plus.
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