IT Technician

Hours

Daytime hours (occasional overtime)

This position is responsible for installing and maintaining computer hardware, software, and peripherals, as well as troubleshooting a variety of computer issues. Performs related work as required to achieve the objectives of the department. Works under the supervision of the IT Director.

• Install, maintain, troubleshoot, and upgrade a wide range of hardware and software, including computer hardware, systems, smartphones, communications equipment, etc.
• Train users in the effective use of applications and various hardware devices, and provide user assistance to all City staff
• Pull cable and/or direct the rewiring of cables as required for new installations and office reconfiguration; climb and work on ladders for installations and cabling above head
• Identify and prepare hardware for disposal when appropriate and ensure hardware is stripped and secured prior to disposal.
• Coordinate with vendors and service providers for equipment repairs and maintenance as needed
• Maintain current knowledge of hardware/software developments and best practices
• Perform all other job related duties as assigned.

• Knowledge of maintenance and repair of IT equipment
• Knowledge of installation, assembly, and configuration of computers, monitors, and peripherals such as printers, scanners, smartphones, tablets, and security devices
• Knowledge of installation, configuration, and upgrading of various operating systems, software, and hardware devices
• Basic understanding of network devices
• Knowledge of IT security
• Diagnostic, repair, and testing skills for a wide range of hardware and software issues
• Ability to diagnose and resolve technical problems in a fast‑paced environment
• Ability to work independently to install, configure, troubleshoot, and repair IT hardware and software
• Ability to interact with end‑users of varying skill levels and to provide appropriate training and assistance
• Ability to communicate effectively both orally and in writing
• Ability to establish and maintain effective working relationships

• Must be a graduate from an accredited high school or possess a GED. Associate’s Degree or relative certifications in Information Technology preferred.
• At least 2 years of experience in technical support, desktop support, or a similar role required.
• Must have a valid driver license and driving record suitable for insurability.
• Willing to work non‑standard hours and overtime as needed.
• Must be physically able to perform the essential functions of the position (walking, standing, squatting, bending, twisting, kneeling, climbing, and lift a minimum of 50 pounds).

3/9/26 - 3/20/26

Internal applicants interested in this position should contact Kristin Joiner to apply at . Seniority alone will not be the determining factor. Applicants must meet all requirements. External applicants may apply online or in person at the Municipal Complex.

281 James

D. Nabors Drive
Alexander City , AL 35010