Operations Coordinator

Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department.

This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service.

This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate.

Job Title:

Operations Coordinator

Job Type: Permanent

Location:

Aldershot, Hampshire

Salary:
£35,000                       

Reference no:
16007       

Operations Coordinator –  Benefits

25 days holiday + Bank Holidays

Employer pension contribution (matched up to 5%)

Performance-related bonus potential

Death in service benefit

Ongoing training and development with progression opportunities

Operations Coordinator – About

The Role

Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team.

Main responsibilities:

Manage key customer accounts, ensuring excellent service and communication

Handle incoming telephone calls and emails, responding or directing as appropriate

Maintain accurate electronic and paper-based records, databases, and filing systems

Perform data entry and maintain internal systems

Produce delivery and job documentation

Respond to quote requests and coordinate site visits

Review operational documentation for accuracy and presentation

Log completed jobs for invoicing and obtain purchase orders where required

Check timesheets for payroll processing and record working time information

Provide hospitality for visitors when necessary

The successful Operations Coordinator will have:

Excellent organisational skills with the ability to meet deadlines

Strong communication skills with professional telephone manner

Strong IT skills, particularly in Microsoft Outlook, Excel, and Word

High attention to detail and ability to work methodically

Ability to manage time effectively and prioritise tasks independently

Experience working in a busy office environment

Financial or accounting knowledge advantageous but not essential

A flexible, proactive approach with the ability to adapt to changing priorities

Ability to remain calm and effective under pressure

Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful.

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