Receptionist, Dental ​/ Dentistry

Overview

We’re Hiring! Dental Receptionist – Bupa Dental Care, Alderley Edge

Our Practice Manager in Alderley Edge is on the lookout for a warm, enthusiastic Receptionist to join our friendly team at Bupa Dental Care 🦷💙

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Location:

Alderley Edge, Cheshire
Located in the heart of the village, our practice is surrounded by lovely cafés, shops, and green spaces 🌳☕️🛍️. With great transport links and on-site parking
, it’s an easy and pleasant place to work.

• 32 hours per week
• Monday, Tuesday, Wednesday & Friday
• 8:30am – 5:30pm

Be the friendly face that makes every patient feel at ease from the moment they arrive 😊. As our receptionist, you’ll be the first point of contact for our patients — welcoming them warmly, supporting them throughout their visit, and helping everything run smoothly behind the scenes.

This is a varied and rewarding role where you’ll be right at the heart of the practice, playing a key part in delivering the excellent customer care Bupa Dental Care is known for 🌟.

• Dental experience is preferred, but not essential
• Full training provided for the right candidate 📚
• A caring, professional, and enthusiastic attitude
• Great communication and customer service skills 💬
• A team player who enjoys helping others

• Supportive and welcoming team 🤝
• Professional training and development opportunities 🚀
• A well-established practice in a fantastic location
• The chance to make a real difference to patients every day 💙

If you’re passionate about patient care and looking for a role where no two days are the same, we’d love to hear from you!

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Apply now and take the next step in your dental career!

As a Receptionist, you’ll play a key role in making every patient experience a positive one:

• Customer care at the heart – warmly greeting patients in person and over the phone, answering queries, and ensuring a relaxed, welcoming environment.
• Diary & appointment management – handling bookings, cancellations, and rescheduling to keep the practice running efficiently.
• Supporting patients with confidence – explaining processes and treatment options, supporting payment transactions, and helping patients understand their options (private vs NHS services).
• Administration you can rely on – keeping patient records accurate and up to date, managing confidential information, and maintaining a professional reception area.
• Problem-solving with empathy – handling concerns and complaints professionally, always aiming for a positive outcome.
• Being part of the team – supporting clinicians with smooth handovers and the patient journey from reception to treatment. Assisting with admin and helping the Practice Manager keep everything running smoothly.

You’ll thrive in this role if you’re people-focused, empathetic and enjoy creating positive experiences. You'll bring:

• Previous experience in a customer-focused role.
• Strong communication skills, both face-to-face and over the phone.
• Confidence using IT systems to manage bookings and records.
• A proactive, flexible approach - ready to help where needed to support the team.
• Professionalism, empathy, and a genuine passion for delivering excellent service.
• Confident in promoting and upselling Bupa Dental Care products and services including plan options, finance and insurance claims.

• Competitive pay - with opportunities to increase through training and development.
• Healthcare & wellbeing support – including quick access to remote GP, physiotherapy, and mental health services through My Healthcare, plus an annual allowance of around £350 to spend on Bupa products. You’ll also have access to our Employee Assistance Programme (EAP), Family Mental Health Line, Bupa’s Personal Energy wellbeing programme, and discounted dental insurance for you and your family.
• Financial & lifestyle benefits – from retail discounts and tools to support your financial wellbeing, to reduced rates at gyms and digital fitness providers across the UK. You’ll also have the flexibility of Wagestream, giving you access to your pay before payday.
• Career pathways and progression – ongoing training and support to grow with…