Bojangles General Manager; Gerente General - Alcoa, TN

Address: 2468 Alcoa Hwy, Alcoa, TN 37701, USA

Compensation: $57,000.00 - $70,000.00/year

• Weekly pay and monthly bonus program
• Free unlimited telemedicine and virtual mental health programs
• Low‑cost health, dental, and vision plans – including orthodontics (HSA & PPO options)
• Paid vacation time
• Free meals
• Leadership and career development opportunities

General Managers lead their teams in delivering exceptional Southern hospitality to guests, driving traffic, sales, and profitability while maintaining a customer‑centric culture.

• Actively seek growth opportunities or assignments for development.
• Communicates effectively and timely with all guests (internal and external).
• Takes an active role with all new team members.
• Acts as a subject‑matter expert and adheres to all systems and processes.
• Effectively demonstrates the company’s cultural principles in every interaction.

• Subject‑matter expert and adheres to all systems and processes, including BoFood and BoLabor.
• Upholds standards and takes corrective action when standards are not met.
• Empowers team members to maintain WOW guest service with every interaction.
• Reduces R&M through proper manager walks, process execution, and timely escalation of opportunities when applicable.
• Engages and fosters external community relationships to include recruitment and sales growth, e.g., digital platforms and catering.

• Ability to increase same‑store growth through sales and guest counts.
• Understands the restaurant’s P&L results.
• Understands how quality, service, and cleanliness impact sales.
• Actively participates in inventory management.
• Demonstrates and upholds all safety and security standards.
• Engages in all LTO throughout the life cycle, including training and POP by deadlines.

• Minimum of 3 years’ management experience.
• 18 years or older.
• Readable, written, and spoken English proficiency.
• Valid driver’s license and reliable transportation.
• Availability to work any shift, 7 days a week, with a required 50‑hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Proficient in Microsoft Office.
• Prior cash handling and bank deposit experience.
• Ability to multi‑task and lead teams in a fast‑paced environment.
• Ability to bend, stand, kneel frequently and lift 25+ lbs.
• Eligibility for 401(k) with matching, health insurance, PTO, training, and vision insurance.

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and affirmative action employer.