Director of Transportation

Purpose

The Transportation Manager assists the Director of Operations in implementing, managing, and communicating leadership directives; enforces staff policies and procedures; maintains the security and safety of all personnel; keeps a well‑maintained and compliant fleet; and supports an efficient and effective team.

• Serv Safe Food Safety or equivalent training from an ANSI accredited institution
• Negative drug screen
• Successful background clearance

• Primary work is in a warehouse environment
• Exposure to extreme hot or cold temperatures
• Frequent lifting of up to 100 lbs
• Required to pull in excess of 1000 lbs with a pallet jack
• Handle individual pieces of produce and use senses to determine product quality
• Frequent exposure to moving mechanical parts
• Noisy work environment

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job related instructions and to perform any other job‑related duties requested by any person authorized to give assignments. This position description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties.

All duties and responsibilities are essential job functions and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

• Ensures schedule reliability for the transportation department and special events
• Staffs the department to meet the food bank’s mission and adjust for workload fluctuations
• Monitors daily employee performance using telematics, reports, and creates corrective plans for employees not meeting goals
• Provides initial training and re‑training; uses Roadrunner Food Bank’s evaluation process to communicate goals and performance to subordinates
• Uses driving test to determine skill level before onboarding
• Provides leadership to facilitate the mission by ensuring support systems and practices are in place and by identifying and eliminating barriers to full potential
• Monitors employee performance using metrics defined by the COO and reports findings to the Director of Operations and peers
• Works to keep the driving team connected to the rest of the food bank and the mission of the organization
• Provides support to staff through constant communication, constructive feedback, and value added decision making

• Ensures a well‑maintained, compliant, and operational fleet
• Develops vehicle repair and maintenance schedules and documentation
• Recommends acquisition and retirement of vehicles or equipment to optimize efficiency and ensure safety
• Negotiates, manages, and submits vendor contracts to senior staff pertaining to fleet

• Ensures complete compliance with all applicable federal and state laws, including DOT, EPA, OSHA, etc.
• Keeps informed about pending legislation that could affect the transportation department
• Conducts vehicle and driver audits, reports findings, and provides action plans when necessary
• Maintains detailed records of vehicle servicing and inspection
• Oversees registering and licensing of all vehicles under their management

• Maintains effective accident prevention program and ensures all reasonable actions are taken to prevent accidents or injuries
• Assists the management team in investigating all accidents, customer complaints, and transportation delays, and helps develop steps for prevention
• Conducts driver meetings on a routine basis to discuss safety and potential risks
• Provides equipment training to staff, monitors use, and ensures proper and safe operation

• Focuses on customer expectations, prevents problems while maintaining availability to staff
• Provides effective resolution to customer issues in a professional manner
• Ensures adherence to…