Clinical Diabetes Sales Specialist; Albuquerque, NM

Position: Clinical Diabetes Sales Specialist (Albuquerque, NM)
** Please note that although the role is remote, the ideal candidate would be based in Albuquerque, New Mexico*
* ** and able to travel throughout the area as needed.
*** CDSS maintains solid line reporting structure to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals.
* In partnership with Territory Manager (TM), covers assigned territory to ensure the territory meets or exceeds company sales goals as established by Sales Management.
* With TM, develops a business plan to promote new and maintain existing business in the territory. Uses business acumen to develop strategies and programs to address clinical needs or concerns.
* Efficiently uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied.
* Effectively promotes Tandem’s unique market position, approach and value to the prospect (e.g., ability to integrate/coordinate with providers, impact on claims or other outcomes, clinical and technical differentiation from competitors).
* Leverages clinical expertise to create and implement strategic business plans (i.e.. short-term & long-term goals and objectives) for assigned Territory.
* Provides information in a professional manner to various health care professionals (HCPs-MDs, DOs, NPs, RNs, CDCESs, RPhs, etc.) to influence them to recommend/prescribe Tandem products/services when indicated as part of patients’ diabetes management plan.
* Provides products/services/clinical outcomes information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions.
* Maintains knowledge of competitive products and market landscape in order to clinically and competitively sell against other products and therapies.
* Attends and participates in all corporate sales/clincial training, sales meetings, and assigned conventions, trade shows and symposia.
* Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory.
* Maintains all assigned company property, equipment, records, selling aids and samples in a manner consistent with company policies.
* Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with sales prospects and customers.
* Maintains expenses within established corporate guidelines and submits expense reports on a timely basis; exhibits personal integrity in dealing with all allowable business expenditures.
* Completes other assignments and sales reports as directed by Sales Management.
* CDSS maintains dotted line reporting structure to Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance.
* CDSS provides training, education, technical troubleshooting and support to customers (HCPs and patients) which complies with product labeling and follows accepted diabetes standards of care.
* Interacts with patients and HCPs (Certified Diabetes Care and Education Specialists, Endocrinologists) in order to familiarize them with the benefits of Tandem Diabetes’ products and related services.
* Meets or exceeds annual clinical and training goals.
* Patient training and education:
* Coordinates, schedules, and delivers patient product trainings in the assigned territory. Ensures external referral decisions meet needs of HCP, patient, and Tandem business.
* Completes all product training, documentation and communication with HCPs in a thorough and timely manner per company policy.
* Maintains account-level training requirements and trainer details for efficient and effective training coordination.
* Conducts/promotes educational offerings for new and existing patients which support diabetes self-management skills, preparation for or optimization of automated insulin delivery to reach positive outcomes and customer retention.
* Establishes and maintains excellent professional relationships with HCPs to support the sale and effective use of Tandem Diabetes products / services.
* Creates value for the HCP by differentiating Tandem Diabetes Care products and clinical services.
* Educates…