Inside Sales Associate II

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low‑voltage solutions. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service, and we believe that our people are our greatest asset.

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customers’ needs that result in continued long‑term partnerships.

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers.
• Identify opportunities and convert customer purchases from competition.
• Manage all existing accounts through steady communication using the Customer Database.
• Make outbound calls and reach a minimum number of calls every day to present leads.
• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service.
• Educate customers about new products and product lines by keeping abreast of industry developments.
• Maintain and update customer interactions in the tracking system.
• Apply knowledge of products and/or services and sell it to customers.
• Explain features and advantages to customers in non‑technical terms.
• Stay up to date on new offerings and technology trends through industry news and other sources.
• Leverage ADI resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in‑store, by phone, and online.
• Support other duties as assigned.

• Minimum 1 year of sales experience.
• Excellent verbal and written communication skills.
• Basic computer literacy, including Microsoft Office.
• Desire to be in a sales role and be accountable for sales revenue.

• Prior experience in retail, hospitality, or customer service with negotiation and marketing skills.
• Knowledge of customer relationship management tools.
• Ability to thrive in a fast‑paced, result‑driven environment and meet/exceed goals.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work both as part of a team and autonomously.
• Highly competitive sales skills and desire to contribute to a winning team.

• Medical, dental, vision, commuter benefit, pet insurance, and 401(k) participation from Day 1.
• Annual vacation: 2 weeks in years 1–2; 3 weeks starting year 3.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Team member discounts on company products and other services.
• Monday‑to‑Friday working hours – no weekends.
• Opportunity to progress within a global business.

Typical hiring salary ranges from USD $13.41 to $25.38 per hour, varying by location. The role is eligible for a performance‑based bonus of up to 42.86% of annual salary.

Job  | Category:
Inside Sales | Posting Date: 2025‑12‑04 |

Schedule:

Full time |

Location:

4380 Alexander NE, Albuquerque, 87101, US (On‑site) | Visa Sponsorship:
Not eligible for US visa sponsorship.

Resideo is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, supplement poster, and Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business.

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