Sales Leader Job Albuquerque area,New Mexico USA,Retail

Overview

About PHOENIX

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident, and effortless style, suitable for work, casual, or special occasions. Bonobos is known for exceptional fit and a personalized retail experience. Our brands are available in over 400 Express stores, 50 Bonobos Guide shops, and online at and

About Express

Since 1980, Express has aimed to inspire confidence and self-expression through modern, stylish clothing for various occasions. We operate over 400 stores in the US and Puerto Rico, along with our online store and mobile app.

Store Name:
Coronado

Responsibilities

Express is seeking a Retail Sales Leader to join our team. The Sales Leader manages sales floor and stockroom operations, trains associates, and ensures a great shopping experience for customers.

Key Responsibilities

Assist in developing and motivating associates to maximize sales potential.

Provide coaching and training to ensure effective store operations, customer service, and standards execution.

Partner with Store Management to give feedback on associate performance.

Train associates on store operations, products, policies, and procedures.

Implement action plans to optimize results.

Manage daily store operations.

Ensure proper associate coverage for a great customer experience.

Oversee checkout and merchandise flow, including shipment and replenishment.

Monitor and analyze customer service quality.

Create effective staff schedules.

Promote an environment focused on delivering excellent in-store experiences.

Resolve customer issues positively.

Lead and model the customer experience standards.

Maintain expert knowledge of products, policies, promotions, and loyalty programs.

Assist with product launches, visual displays, signage, etc.

Perform other duties as assigned by supervisor.

Required Experience & Qualifications

High School diploma or equivalent
At least 1 year of retail experience
Proficient with technology (iPad, registers)
Available to work nights, weekends, and non-business hours
Meet physical requirements

Critical Skills & Attributes

Previous retail experience preferred
Effective communication skills
Proven sales accountability
Teamwork and collaboration skills
Ability to multitask and handle multiple customers and processes

Benefits and Compensation

We offer comprehensive benefits including medical, dental, vision, 401(k), merchandise discounts, paid time off, parental leave, and more. Part-time employees may also access insurance options and participate in incentive programs. Compensation depends on various factors such as location, education, skills, and experience.

If you'd like to learn more about the California Consumer Privacy Act, .

PHOENIX is an equal opportunity employer. We do not discriminate based on protected characteristics and provide reasonable accommodations for disabilities. For accommodation requests, contact and ask for 'Associate Relations' or email A

Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters without a signed agreement and HR approval for specific requisitions.

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