BAKERY​/BAKER-CLERK

Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. The role supports the department manager in reaching sales and profit goals for the department and monitors established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we re proudly serving Smith s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. If you re caring, purpose-driven and hungry to learn, your potential is unlimited. Apply today to become part of our Smith s family!

• Create an outstanding customer experience through exceptional service and answer questions about products within the department and store.
• Establish and maintain a safe and clean environment; ensure maintenance of counter, cases and coolers on a continuous basis.
• Assist the department manager in reaching sales and profit goals and monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Adhere to all local, state, and federal health and civil code regulations.
• Observe scheduled shift operating hours and meet daily production goals for baked goods.
• Maintain a clean and sanitized work area; plan and organize development plans with goals, tasks, and time lines.
• Assist with receiving and unloading of merchandise and supplies; aid in inventory, labeling, stocking and merchandising.
• Gain and maintain knowledge of products; respond to questions and offer product suggestions.
• Prepare special orders per customer requests and use equipment per company guidelines (refrigerators, freezers, slicers, ovens, proof-box, stove, computerized scale).
• Measure, prepare and mix ingredients according to recipes; ensure ingredient quality and proper dating; review sell-by dates and take action as needed.
• Label, stock and inventory department merchandise; report product ordering/shipping discrepancies to the department manager.
• Provide excellent customer service; understand store layout and locate products on request.
• Stay current with present, future, seasonal and special ads; maintain awareness of inventory/stocking conditions and note discrepancies.
• Maintain compliance with food safety regulations and guidelines; reinforce safety programs and report unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate manager of needed repairs; report accidents promptly.
• Ensure adherence to merchandising, customer service, labor control, expense and safety rules; participate in loss prevention measures.
• Perform essential functions of the position with or without reasonable accommodation.

• High school diploma or equivalent
• Bakery experience
• Retail experience
• Second language: speaking, reading and/or writing
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handler s permit once employed
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products
• Demonstrate adherence to all local, state, and federal health regulations
• Maintain cleanliness of work areas and equipment
• Observe shift hours and follow production plans
• Stay informed about store ads and promotions

• Healthcare coverage, including medical, dental, vision and prescription coverage
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay (eligibility applies)
• Employee Assistance Program with free counseling and financial planning tools
• Associate discounts on purchases
• Tuition reimbursement up to $21,000 over your career
• Extensive training programs and diverse career pathways