Parking Officer

Position Summary

Parking and Transportation Services (PATS) is seeking a detail-oriented individual with strong customer service skills to serve as a Parking Enforcement Officer. This position requires a reliable individual who can consistently report to work as scheduled and fulfill assigned shifts. The role involves providing parking and campus information, communicating and enforcing parking rules and regulations, and ensuring a safe and organized parking environment across UNM campuses.

The ideal candidate will possess excellent communication and interpersonal skills, thrive in public-facing roles, and be comfortable working outdoors in a physically active environment. This individual must be a dependable team player and demonstrate the ability to understand and apply policies, procedures, and regulations relevant to the position.

• Communicate parking regulations and campus information effectively to students, staff, faculty, and visitors.
• Monitor campus parking facilities for safety concerns, report unusual activity, and assist with traffic control as needed.
• Patrol parking lots and structures to ensure compliance with parking rules and report unsafe conditions.
• Issue citations for parking violations, apply vehicle boots, and coordinate towing services when necessary.
• Support special event parking operations, including traffic and crowd control activities.

Join our team at PATS and contribute to maintaining a safe, organized, and welcoming campus environment for the University of New Mexico community!

• Demonstrated reliability, including the ability to report to work as scheduled and maintain consistent attendance.
• Ability to work outdoors, standing and/or walking for at least 8 hours per day.
• Availability to work evenings and weekends.
• Strong interpersonal and communication skills.
• A commitment to providing excellent customer service.
• Capability to read, interpret, and apply policies, procedures, and regulations.

• Possession of a valid New Mexico driver's license is a requirement for this job.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

High School Diploma or GED; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Customer Service
  
  Experience:
  
  Proven ability to work effectively with a diverse group of customers, ensuring a positive and inclusive experience.
• Communication skills: Excellent written and oral communication skills, as demonstrated through the cover letter and interview process.
• Technical Proficiency: Experience using computerized equipment and technology in a workplace setting.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Please be sure to provide a complete employment history or attach a completed resume. Additionally, attach at least three (3) supervisory references who may be contacted if you are selected as a finalist.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions to successfully pass a pre-employment background check. This may include, but is not limited to: a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit (Use the "Apply for this Job" box below).

Refer to  for a definition of Regular Staff.