Part-Time Sales Teammate

Overview

Join to apply for the Part-Time Sales Teammate role at The Buckle, Inc.

Summary:

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sales Generation and Guest Service
  • Greet Guests with a friendly, engaging attitude, and be prepared to provide legendary service to each Guest.
  • Answer questions regarding the store and its merchandise.
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
  • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
  • Demonstrate product knowledge and sales education, and share that knowledge with the Team.
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Remain consistent on personal sales, and look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG).
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
  • Provide legendary service in the Front 5, sales floor, fitting rooms and the register area.
  • Help Guests try on or fit merchandise and check out and bag purchases.
  • Prepare merchandise for alterations.
  • Be knowledgeable of all exchange and return procedures and turn them into a showmanship opportunity.
  • Fill out and effectively use the SPG daily to accomplish goals.
  • Meet or exceed performance standards in Buckle business builders and guest loyalty programs.
  • Place Special Orders or call other stores to find desired merchandise.
  • Maintain and build good Guest relationships to develop a client-based business.
  • Develop and maintain knowledge of Buckle’s customer service expectations to meet Guest needs.
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
• Teammate Recruiting, Training and Development
  • Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
  • Create relationships through Guest Loyalty and Guest Preferred.
  • Maintain a professional and respectful attitude at all times creating a positive floor culture.
• Visual Merchandise Management
  • Present merchandise to maximize sales and achieve optimum merchandise turn.
  • Stay current on product range.
  • Identify product improvements, new product ideas and feedback with Teammates and Guests.
  • Ensure the sales floor is consistently sized and new freight is appropriately displayed.
• Operations
  • Work a flexible schedule, including mornings, evenings, weekends, and peak shopping days as needed.
  • Open and close cash registers, balance cash drawers, and perform related tasks.
  • Watch for security risks and prevent or address thefts; follow Loss Prevention guidelines.
  • Develop knowledge of POS procedures and policies regarding payments, exchanges and Loss Prevention practices.
  • Perform merchandising tasks such as handling freight, re-merchandising, displays, price markdowns, and transfers.
  • Maintain a clean, organized, and shoppable store; provide feedback to leadership on merchandise handling concerns.
  • Communicate policies and concerns to Store Manager, District Manager and Human Resources as appropriate.
  • Understand and apply Buckle’s Code of Ethics and all policies, procedures and handbooks.
  • Fulfill the mission by delivering high customer service and contributing to a positive team spirit.
  • Special projects and other duties as…