Hospital Director of Operations, Veterinary Medicine

Overview

Ethos Veterinary Health is seeking a visionary and dynamic Director of Hospital Operations to lead Route 66 Veterinary Emergency & Critical Care Center in Albuquerque, NM. This leader will oversee the hospital’s day-to-day operations, ensuring the highest quality of care for animals while driving financial and operational excellence.

The ideal candidate has a deep passion for veterinary medicine and brings a proven ability to build collaborative, high-performing teams. You’ll play a critical role in envisioning the hospital’s future, driving innovation, and engaging cross-functional teams—including support center partners—to foster an environment where excellence and compassion thrive.

• Starting Compensation: $130-145K annually – based on advanced knowledge & experience.
• Annual profit-sharing bonus plan
• Comprehensive Benefits package that offers paid time off and a 401k match
• Professional Development: You’ll have access to Vet Bloom, an online learning platform offering a wide range of courses — including leadership development — to help you grow both personally and professionally.

We are looking for someone who is not just a strategist, but a hands-on, people-first leader. You don’t manage from the sidelines—you lead by example. You’re deeply connected to your team, emotionally intelligent, and aware of what’s happening even when it’s not said out loud. Youre willing to roll up your sleeves, understand the pulse of the hospital, and support the team in meaningful, visible ways.

You’ll bring strength in HR, payroll, labor and expense management, and operational metrics, and you’ll know how to balance business goals with an unwavering commitment to your people. If you thrive on building trust, taking action, and leading with authenticity—we’d love to hear from you.

Route 66 Veterinary Emergency & Critical Care Center is the only veterinary hospital in the Albuquerque area focused on emergency and critical care and one of a few that are open 24/7/365. Since opening in 2016, we’ve remained committed to one mission: creating positive change in people’s lives through compassionate care for their pets.

We are an AAHA-accredited hospital serving as a trusted partner in our community. We’re proud to be the contracted ER veterinary hospital for the Albuquerque Animal Welfare Division and the Safety Net hospital for Animal Humane NM—further proof of our dedication to accessible, high-quality veterinary care.

Our state-of-the-art facility, completed in 2021, features cutting-edge tools including digital radiography, advanced ultrasound, endoscopy, oxygen kennels, in-house lab analyzers, and fully electronic medical records. We’re also equipped with advanced monitoring and security systems to ensure the safety and comfort of our patients and staff.

As part of Ethos Veterinary Health, we offer access to mentorship, professional development, and career growth through programs like ERI (ER Immerse) and externship opportunities. We’re proud to be a 24/7 hospital with a strong emergency referral base and are actively expanding our specialty services. While our current team includes a Criticalist, we are seeking to add Surgery, Internal Medicine, Cardiology, and Exotic specialists to further support our community.

What truly sets us apart is our culture. We are a close-knit, collaborative team that supports one another through the challenges and triumphs of veterinary medicine. Our team includes a mix of seasoned professionals and enthusiastic new grads, creating an environment rooted in mentorship, shared learning, and mutual respect. Through initiatives like our Culture Ambassador Program, monthly team-building events, journal clubs, and wellness rewards, we foster a workplace that prioritizes well-being, resilience, and genuine connection.

At Route 66 Vet, we do things differently. We believe in providing not only exceptional care to our patients but also a positive, compassionate experience for our clients—and a supportive, fulfilling workplace for our team.

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• Envision the future of the…