Veterinary Technician - Lead Emergency

Veterinary Technician - Lead Emergency

Location: Albuquerque, NM

Shift Availability: Overnight and Day shifts available.
Shift differential: available for overnight shifts.

Thrive Albuquerque is looking for a Veterinary Technician to join our team as part of the Thrive Pet Healthcare community. At Thrive Albuquerque, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive’s national resources.

As a Vet Tech, you’ll play an important role in pets’ lives by providing comprehensive care throughout their journey. Your life‑changing work will range from hands‑on care of facilitating outpatient treatments and performing laboratory tests, to surgery assistance, to support services including admitting and discharging patients.

• Maintain a training program individually designed for each ER staff member
• Update protocols and SOPs, maintain files for ease of access to the Emergency staff
• Develop a professional, compassionate, courteous and efficient team
• Maintain personnel files (ensure everyone attends staff meetings, CE, logs call‑ins)
• Provide guidance to ensure coverage for planned and unplanned absences
• Coordinate and review emergency staff schedules
• Perform daily, weekly, monthly and yearly maintenance on all hospital equipment (e.g., syringe pumps, IV pumps, blood transfusion pumps, monitoring devices)
• Function as the emergency advocate/liaison and report to the Technician Manager, Medical Director and Practice Manager
• Attend biweekly lead technician meetings
• Train, schedule and lead a nursing staff to assure effective and consistent case management from receiving through discharge
• Ensure a collaborative approach, personal integrity, excellent interpersonal skills, and a dedication to continuous learning and improvement
• Ensure that proper protocols are followed
• Encourage career development and employee satisfaction through use of the employee continuing education benefit
• Meet with Practice Manager at regular intervals to access the need or opportunities for performance improvement in all staff
• Assist the Practice Manager with 90‑day reviews as well as yearly reviews
• Other duties assigned by the Medical Director and/or Practice Manager

• Must have leadership experience
• At least 2 years of recent experience at a veterinary practice
• Veterinary technician licensure preferred, not required
• Works well with a team
• Experience with animal restraint
• Excellent customer service
• Strong communication skills
• Flexibility to work weekends and holidays as required

We are a state‑of‑the‑art facility at the base of the Sandia Mountains, providing Emergency, Neurology, and Internal Medicine services to the greater Albuquerque area.

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr‑ental leave for when you adopt a pet
• Employer‑sponsored childcare and elder care
• Personalized care for every family‑forming journey
• Discretionary funds and free CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Health Care Provider

Industries: Hospitals and Health Care