Donor Relations Coordinator

Overview

The Donor Relations Coordinator is a creative, detail-oriented role that supports Catholic Charities' fundraising and donor engagement efforts through compelling visual content, digital communications, and donor-facing storytelling. This position plays a key role in executing campaigns, managing social media and digital content, and producing creative assets that strengthen donor relationships and elevate the organization's brand.

In addition to creative execution, the coordinator supports fundraising operations and donor stewardship to ensure a seamless, timely, and mission-aligned donor experience.

• Highly interpersonal, creative, and demonstrates innovative skills
• Passionate about working collaboratively towards making a change in our community
• Is organized, pays attention to detail

• Design donor-facing graphics and materials for campaigns, appeals, social media, and events
• Manage social media planning, scheduling, posting, and basic analytics
• Support visual storytelling that highlights donor impact and program outcomes
• Draft donor communications, appeals, and campaign messaging
• Assemble and distribute the monthly donor newsletter
• Collaborate with internal teams to gather stories, photos, and impact updates
• Prepare donor-related content for website updates
• Deliver final copy and creative assets to third-party web vendors
• Assist with major gifts, sponsor ships, grants, and third-party fundraisers
• Prepare acknowledgments, thank-you letters, and stewardship materials
• Support year-end acknowledgments and donor impact reporting
• Maintain accurate donor records in the CRM
• Enter gifts and manage acknowledgment workflows
• Run donor and campaign reports
• Collaborate with Finance for reconciliation and records accuracy
• Work closely with the Donor Relations Manager and Community Engagement team
• Coordinate with program staff to ensure donor communications reflect real impact

Education:

• High school equivalent education required, Associate's or higher in communications, marketing, public relations, business administration, or related is preferred

Experience:

• 1-3 years experience in communications, development, marketing, fundraising, social media management, sales, customer service, graphic design or related experience required
• Must hold a valid driver's license and be considered insurable under Catholic Charities policy
• Knowledge of graphic design and content creation skills
• Experience managing social media platforms
• Strong written and verbal communication skills and organization skills
• Experience with Canva, Adobe Creative Suite, or similar tools preferred
• Familiarity with donor CRMs or fundraising platforms preferred