Senior Program Coordinator

Description

Do you have experience in social services and a passion for helping others? Are you ready to take on a role that’s both challenging and rewarding? If so, we want to hear from you! Goodwill Industries of New Mexico is seeking a Senior Employment Program Coordinator to help low-income seniors gain employment training and achieve their career goals. As a New Mexico nonprofit with 20 stores statewide, we are committed to empowering individuals and strengthening communities.

In this role, you will oversee a program dedicated to serving individuals aged 55 and older. The program provides employment skills training, community advocacy, and more—giving you the opportunity to make a real impact in the lives of seniors in your community. We’re looking for highly organized, compassionate professionals who are eager to help others succeed.

• Competitive pay
• Health insurance
• Retirement program
• Work-life balance
• Additional benefits

Put your skills—and your heart—to work for New Mexico seniors. Apply today and be part of something meaningful!

• Adherence to the attendance and punctuality policies of Goodwill.
• Exhibit excellent customer service skills as related to your position.
• Develops a strategic plan for all program functions.
• Establishes, implements, and communicates goals, objectives, policies, and procedures in accordance with program guidelines and strategic plan.
• Contributes to program effectiveness by identifying short-term and long-range issues and goals that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of actions; implementing directives.
• Achieves the financial objectives by preparing, administering and monitoring budgets.
• Reviews, approves and submits monthly billing, ensuring accuracy and timely submission for programs.
• Reports monthly participant satisfaction information.
• Administers, manages and monitors program databases as related to specific programs Trackit, HMIS, SPARQ etc.
• Oversees program case records for accuracy, completeness and compliance.
• Ensures that program data, records, files, etc. are kept in strict confidentiality in accordance with the Privacy Act.
• Coordinates participant services with other agencies and employers.
• Gathers and reports monthly persons served information for all program participants by the first of each month.
• Assists with proposals and grants to secure additional funding or refunding and grant monies for continuation and expansion of program services.
• Represents Goodwill at community events to increase awareness and public understanding of Goodwill’s mission and services.
• Hosts regular staff meetings to ensure communication among staff regarding department related activities.
• Develops partnerships for services, referrals and the overall benefit of GINM with local business, agencies, non-profits and governmental entities.
• Prepares and presents reports on the status, activities and plans for current and future operations; keeps leadership and other departments informed of status of department activities by attending meetings and submitting reports.
• Maintains professional and technical knowledge and develops referral services by conducting research; attending workshops, conferences and seminars; establishing networks; conferring with representatives of contracting agencies and related organizations.
• Contributes to the organization's effectiveness by offering information and opinion as a member of the management team; integrating objectives with other functions; accomplishing related results as needed.
• Ensures HIPAA compliance.
• Responsible for the safety of all persons served and staff under his/her supervision.
• Responsible for CARF compliance and maintaining standards in areas of responsibility.
• Implements CARF standards into all programs and follows professional ethics as set in the Code of Conduct/Business Ethics policy.
• Performs other incidental and related duties as required and assigned.

Directly supervises program staff. Carries out supervisory responsibilities in accordance with the…