Field Supervisor

ANM is looking for a Field Supervisor to join our amazing team.

ANM is an Albuquerque based fast growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customers service with a local focus. Our specialties include designing, developing and deploying solutions for enterprise networking, data center & cloud, collaboration, security, and wiring solutions.

• Competitive base pay
• Full benefit packages (Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, Critical Illness and Accident Insurance)
• Paid Time Off
• 401K Plan
• Flexible Spending Account
• Employee Recognition Rewards
• Career training geared towards professional growth

Within ANM’s Special Systems Team, the Field Supervisor ensures that all field projects are developed, implemented, installed, and managed in accordance with the Company’s requirements, including but not limited to safety, quality, management, and labor hours performance requirements. All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, customer care, and customer delivery goals.

• The Field Supervisor will recruit, hire, train, manage, supervise, promote, discipline, and discharge, if necessary, project-related staff. Effectively manage all human resource issues (and escape as needed) according to the company’s policies and procedures. Complete recommendations for project-related employees’ performance ratings, promotions, and recommend any pay changes. Provide guidance and mentoring to meet all customer and Company goals and objectives.
• The Field Supervisor will manage the workload distribution and monitor the customer delivery and job installation progress. Communicating regularly with the project Managers assigned to each project.
• The Field Supervisor will plan for, manage, monitor, and maintain staffing hours to appropriate project budgets.
• The Field Supervisor will manage all related quality and safety issues on customer work.
• The Field Supervisor acts as the company liaison for interfacing with customer representative(s).
• The Field Supervisor will regularly do on-site job visits to ensure quality, safety, and efficiency of the project and team.
• On occasion, the Field Supervisor may need to step in and supplement a team working under their supervision.
• The Field Supervisor is the technical escalation point for their teams and needs to be familiar with technical codes, safety requirements, job-specific requirements, and industry best practices for the work being done.
• Other responsibilities as assigned.

Day in the life:

Approving Payroll, reviewing expense reports, joining internal and external kickoff meetings, SOW reviews, vendor training, PM coordination and follow-up, site visits, leadership meetings, scheduling meetings, lead and team meetings, being a technical resource for the team, and customer service. Provide technical oversight on job-related tasks assigned to technicians, including documentation quality, installation standards, etc. Conduct pre-installation site surveys and post-installation walkthroughs with clients.

Overall, ensure that jobs are safely completed to the quality standards of ANM.

• Must possess at least a High School diploma or GED equivalency; a bachelor’s degree preferred.
• New Mexico Journeyman achieved RCDD and other industry certifications are helpful.
• Must have experience in customer interfacing, such as being a liaison between the customer and the Company.
• Must possess a minimum of five (3) years of supervisory or managerial experience.
• Must have field experience in Security and Access Control, with five (5) years of experience with low-voltage data and telecommunications wiring.
• Must be proficient with Microsoft Office (Word, Excel), Procore, Salesforce, and Smart Sheets.
• Must be able to manage multiple tasks/projects simultaneously.
• Must have demonstrated verifiable ability to review and validate scopes of work, hours needed to perform tasks, and be able to read and…