Plan, direct, oversee and participate in the more complex and difficult work of strategic execution of airlines, rental car, transportation services, and operations development. Foster and maintain relationships with department of tourism organizations including Visit ABQ, New Mexico True, Chamber of Commerce, Department of International Commerce, and other business partners and organizations.
This is an unclassified at-will position.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Description s are not intended to reflect all duties performed within the job.
Essential Functions
Analyze the region’s air service needs, deficiencies, and opportunities, and develops strategies and recommendations to secure enhanced airline servicesDevelop short- and long-term strategic action plans to gain high visibility and access to targeted airlines for current and future flight routes. Make recommendations and implement actions and activities in support of airport goals and objectives.Develop and prepare reports, statistical reports and presentations for multiple business partners; to include comprehensive presentations providing analysis on business development topics.Develop and create strategies related to marketing and advertising incentives; recruit and retain airlines and clientele.Develop and maintain relationships with local and regional businesses. Conduct surveys and analysis; review and apply findings for air service needs in alignment with airport goals and objectives.Monitor airline flight routes, strategize and recommend ways to retain airline routes.Manage and oversee contracted consulting firms related to assigned area of responsibility.Establish and maintains effective professional relationships with area Chambers, Department of Tourism, Office of Economic Development, Small Business Development Organizations, City of ABQ Departments and other related partners and stakeholdersParticipate in various events in support of airlines in celebrating new service inaugural flight events through event planning and celebrationsProvide strategic direction and leadership for rental car services, rideshare services, and all landside transportation services.Provide guidance and recommendations on operational and administrative policies and procedures.Interact with airport tenants, ground transportation and parking providers, rental car agencies, rideshare companies, and the public; ensure the delivery of essential customer services, address and resolve issues and conflicts.Plan, direct, coordinate, assign, review and evaluate the work activities, products, methods and procedures of staff, consultants and contractors responsible for performing a wide variety of multiple professional and technical work in support of assigned projectsReview assigned staff’s work for accuracy, proper work methods, techniques, and compliance with Aviation Department and airport standard, specification, policies and procedures.Supplemental Functions
Attend and participate in professional group meetings; stay abreast of new trends and innovations in the airport industry.May attend airline industry conferences; assess viability and application of trends and innovations with department strategic vision.Respond to and resolve difficult and sensitive tenant/citizen inquiries and complaints.Perform related duties and responsibilities as required.Qualifications
Bachelor's degree from an accredited college or university in aviation management, economic development, marketing, business administration or public administration;
Six (6) years of experience in economic development, or marketing, or public relations, preferred; and
To include two (2) years of supervisory experience.
Additional Requirements
Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
May require occasional travel for conferences and airline meetings.
Environmental
Office and airport environment, exposure to computer screens, dust, fumes, inclement weather; travel site to site.
Physical
Essential and supplemental functions may require maintaining physical condition necessary for walking, standing, or sitting for prolonged periods, may operate a motorized vehicle; may include distant travel.
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