Property Manager

Description

Heritage Real Estate Company provides full-service property management for a diverse portfolio of premier assets across New Mexico, including Class A office buildings, specialty retail, mixed-use developments, and landmark destinations such as Sawmill Market and Park Square Market. Our work is rooted in stewardship, community engagement, and preserving New Mexico’s cultural heritage—while delivering exceptional service and long-term asset value for our tenants and ownership partners.

We are seeking a highly organized, detail-driven Property Manager to join our Albuquerque team. This role serves as the on-site operational lead and front-facing representative for Class A properties and is expected to deliver a white-glove, Class A tenant experience at all times.

Explore more about our exciting projects and team at

Full-time, salary-exempt position ranging from $57k-$68k DOE with benefits.

Work will occur primarily in Albuquerque, NM.

Reporting to the Vice President and working closely with senior leadership, the Property Manager is responsible for the execution, oversight, and accountability of daily operations, financial performance, tenant relations, and asset integrity for assigned Class A office and retail properties. Primary responsibility includes day-to-day management of the WaFd Bank Building in Downtown Albuquerque, with additional support across the Heritage portfolio as needed.

This role requires exceptional organizational discipline, professionalism, and follow-through. The Property Manager must consistently deliver Class A service standards, proactively manage landlord obligations, ensure compliance with lease and contract requirements, maintain accurate financial and AR controls, and anticipate operational risks before they impact tenants or revenue.

This is a salaried, exempt, on-site role requiring presence Monday–Friday, 8:00 AM–5:00 PM, serving as the front desk and primary office representative during business hours. Availability outside standard hours is required, as needed, to respond to urgent tenant, vendor, or life-safety matters.

This role will also provide operational coverage and support for Heritage Ascent (coworking) as needed.

• On-site engineers and maintenance staff (where applicable)
• Third-party janitorial, security, parking, and specialty service vendors

• Serve as the primary on-site representative for Class A office and retail properties during business hours (8:00 AM–5:00 PM)
• Deliver a polished, professional, and hospitality-driven experience to tenants, guests, vendors, and visitors
• Greet tenants and visitors, manage walk-ins, and ensure all interactions reflect Class A service standards
• Answer and route calls, emails, and walk-in requests appropriately
• Ensure the office, lobby, and common areas are professional, organized and presentation-ready at all times
• Provide coverage for Heritage Ascent operations as needed, including member assistance, and space coordination

• Maintain comprehensive oversight of daily property operations with a strong emphasis on accuracy, documentation, and consistency
• Conduct routine interior and exterior property inspections, including vacant suites, common areas, restrooms and building systems
• Walk vacant spaces regularly to assess condition, readiness, and leasing presentation
• Track and manage landlord obligations, lease requirements, critical dates, renewals, expirations, and compliance items
• Monitor building systems, service schedules, warranties and vendor performance to prevent service gaps

• Manage rent collection, accounts receivable (AR), and follow-up on delinquencies in accordance with lease terms
• Coordinate with Accounting on posting rent, late fees, and additional charges
• Communicate professionally and discreetly with tenants regarding balances, billing questions, and payment status
• Process invoices accurately and on time; ensure proper coding, documentation, approvals, and posting
• Review monthly…