Branch Manager

Join to apply for the Branch Manager role at Sunflower Bank, N.A.

At Sunflower Bank, we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full‑service financial institution, we offer a full range of relationship‑focused services to meet personal, business, and wealth‑management financial objectives. Creating Possibility is not just our mission; it’s what we do every day for clients and associates.

Learn more about Sunflower Bank at .

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of Branch Manager at our Albuquerque, NM branch!

• Responsible for the corporate growth plan through branch deposit average balance increases, household increases, consumer lending base increases, deposit service fee increases, cross‑sale ratio, and partnering line of business referrals as well as engaging, motivating, and leading staff to act on and support these initiatives.
• Responsible for assisting all sales team initiatives which include weekly joint sales calls to grow business relationships with other line‑of‑business leaders (e.g., Treasury management, Wealth Management, Commercial lenders, and Small business lenders).
• Act as team leader by representing the bank in a favorable light and actively participating in community events and activities. Is active in outside organizations.
• Hire, train, direct and communicate performance expectations clearly and frequently, evaluating employee performance – recommend promotions, transfers and salary adjustments; identify performance problems and take action to correct, including termination.
• Maintain highly qualified staff at the branch that adheres to the latest approved allocation. This includes management and placing a floater pool, if available.
• Develop and coach staff to provide legendary customer service to all customers and non‑customers by upholding all customer service non‑negotiables, e.g., greet customers with a sincere smile, appropriate use of handshake, learn and use customers’ names, process customer requests in a timely/accurate manner, take ownership of customer complaints and ensure resolution and customer satisfaction, provide sincere thank you and lead by example.
• Plan and assign daily goals, tasks and assignments assuring proper completion and follow‑up, which may include performing the duties of subordinates.
• Daily monitoring and management of all office tasks including CTR, optical reports, NSF, Teller cash errors, FTE levels and payroll.
• Ensure branch adherence to all company policies and procedures.
• Act as a branch security representative and enforce the Security Policy.

• Two to five years of similar or related experience; banking experience preferred; supervisory experience required.
• Must be able to relate well with others and build effective business relationships to successfully perform the job.
• Sound judgement and decision making skills.
• Proficiency with math calculations.
• Computer proficiency in a Microsoft Windows environment.
• Demonstrate excellent verbal, telephone and written communication skills.
• Sales ability and persuasiveness.
• Interpersonal skills to include a significant level of trust, diplomacy, courtesy and tact.
• Exceptional customer service, sales, leadership, teamwork and management skills.
• Working knowledge of bank operations.
• Ability to develop and achieve group goals in accordance with defined parameters.

Pay is dependent on knowledge, skills, abilities, experience and location.

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:

• Rooted in Strength
• Propelled by Growth
• Individuals in a Great Whole
• Creating Possibility
• Community Focused

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company‑paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

EOE/AA:
Minorities/Females/Disabled/Vets

Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

If you qualify, apply online at