Chief of Staff

Overview

The Chief of Staff serves as a strategic partner to the CEO and a key driver of organizational effectiveness. This role leads cross-functional initiatives, enhances internal operations, and supports executive communications to ensure BBBSNM delivers on its mission to empower youth through mentorship. The Chief of Staff fosters alignment and accountability across departments, helping to sustain a values-driven, inclusive, and high-performing culture.

This role works closely with senior leadership, program directors, and external stakeholders to ensure strategic priorities are met.

• Strategic Planning & Execution
  • Collaborate with the CEO to develop and implement strategic initiatives aligned with BBBSNM’s mission and growth goals
  • Lead cross-functional projects and ensure timely execution of key priorities
  • Monitor progress on strategic plans, key performance indicators (KPIs), and grant deliverables
• Executive Support & Communications
  • Prepare board materials, donor briefings, and internal communications
  • Facilitate leadership meetings, including agenda development, follow-ups, and documentation
  • Represent the CEO in meetings and communications when appropriate
• Operational Coordination
  • Improve internal systems and processes to enhance efficiency and collaboration
  • Support budgeting, grant reporting, and compliance efforts in partnership with finance and program teams
  • Ensure alignment across departments and help resolve bottlenecks or conflicts
• Culture & Team Enablement
  • Help foster a values-driven, inclusive, and high-performing organizational culture
  • Support staff development initiatives and leadership onboarding
  • Act as a liaison between leadership and staff, promoting transparency and trust

• Minimum Requirements
  • Bachelor’s degree in public administration, Business, Nonprofit Management, Political Science, or related field
  • Minimum 5 years of experience in nonprofit management, strategy, operations, or executive support
  • Strong project management and organizational skills
  • Excellent written and verbal communication abilities
  • High emotional intelligence and discretion
  • Deep commitment to BBBSNM’s mission and values, including equity, inclusion, and youth empowerment
• Preferred Qualifications
  • MBA, MPA, or similar graduate degree
  • Experience working with boards, funders, and community partners
  • Familiarity with nonprofit compliance, grant reporting, and fundraising
  • Proficiency in tools such as Microsoft 365, Teams, and CRM platforms