Manager, Project Management - Service Delivery and Distribution Programs

POSTING DEADLINE

This position is posted until filled.

DEPARTMENT

Department: NM Ops Project & Program MGMT

PREFERENCES

Utility experience preferred

Construction/Project Management experience preferred

PMP or CP certification preferred

JOB DESCRIPTION

Salary Grade: G04 Minimum Midpoint Maximum $104,766- $141,434- $178,102

Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training.

Annual cyber security training is also required.

Directs and manages a team that provides electric new service delivery, maintenance, system reliability, and/or large investment projects. Assists in achieving the team goals and objectives including: superior customer service, system integrity, cost effectiveness, and highly productive personnel.

• Assists with the overall budget for the department
• Participates in litigation and grievance matters
• Promotes the development of ideas for new construction techniques and standards in order to provide efficient practices
• Manages a high volume workload in an area with complex utility systems
• Holds employees accountable to complete all projects in a timely and professional manner, while promoting a safe working environment
• Works with other Team Managers to ensure all resources are allocated to best meet customer and company needs
• Ensures that through planning, design, construction, and maintenance the highest reasonable system reliability factor is maintained
• Ensures DOT, OSHA ,and Governmental compliance
• Provides technical expertise for design for new construction, system reliability, and maintenance
• Reviews and approves design for new construction, system reliability, and maintenance
• Administers contracts for wide array of projects, professional services, outside services, materials, and equipment
• Provides planning, direction, interdepartmental coordination and development of new administrative procedures and policies necessary for the achievement of team goals
• Prepares, submits, and maintains appropriate documents in an accurate and timely manner
• Responsible for all team members, including union/non-union personnel, their activities, and achievements
• Provides positive coaching to motivate team members to generally meet expectations
• Manages change, creates a competitive team, and leads them in long-range goals and objectives
• Ensures the proper execution of training, performance appraisals, counseling, discipline, and EEO compliance

• Knowledge of construction and maintenance of electric distribution and/or bulk power generation systems
• Demonstrated ability to make independent decisions that require judgment, creativity and interpersonal skills
• Knowledge of right-of-way requirements, industry codes and standards, company standards, governmental codes, regulations, laws applicable to electric service delivery and/or bulk power generation, maintenance, and system reliability
• Experience in complex and sensitive negotiations
• Demonstrated ability to handle media interviews and public interactions
• Demonstrated abilities to work and negotiate with major customers on sensitive utility issues
• Knowledge of organizational and negotiating skills to prioritize and assign work
• Experience in dealing with emergency situations with minimal or no direction
• Knowledge of environmental issues, concerns, and overall policies and procedures
• Extensive knowledge of PNM policies, procedures, and union contracts
• Knowledge of the PNM budget process, preparation and interrelationship with other department and budgets
• Knowledge of safety rules and procedures and extensive knowledge of warehouse inventory system and material handling

Bachelor's degree from four-year college or university with seven to nine years related experience, including two years management experience, or equivalent combination of education and/or experience related to the discipline.

Job requirements may include meeting and maintaining regulatory standards required for the position including passing any physiological qualifications required by the Department of Transportation or other agencies, and possession of a valid Commercial Driver’s License. May also need to have and maintain a driving record that meets the Company’s standards.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively…