Sheraton Albuquerque Airport Hotel - Director Operations

Director of Operations

Join our team at Sheraton Albuquerque Airport Hotel – Aimbridge Hospitality. The Director of Operations works with the General Manager to keep the hotel running smoothly, controlling costs, raising quality, and inspiring the team to deliver unforgettable guest experiences.

• Revenue & Marketing Leader:
  Oversee all hotel revenue streams and develop effective marketing and pricing strategies to maximize profitability.
• Sales & Guest Experience Champion:
  Drive sales through relationship‑building and proactive account management while delivering exceptional guest service.
• Financial & HR Manager:
  Prepare budgets, monitor financial performance, and lead human resources initiatives focused on employee motivation, development, and retention.
• Asset & Compliance Steward:
  Protect hotel assets through maintenance programs and quality reviews, ensuring compliance with all laws and company policies.
• Team Builder & Communicator:
  Set clear roles and goals, host regular meetings, and keep open lines of communication to drive team performance.
• Professional Role Model:
  Maintain a polished, professional image, adhere to attendance guidelines, and remain flexible in taking on additional duties as needed.

• Bachelor’s degree or hotel hospitality experience required; minimum 4 years of related experience or equivalent education.
• Strong leadership, communication, and customer service skills; attention to detail with planning, organization, and computer proficiency.
• Mathematical and general accounting knowledge, including budgeting, profit/loss, and variance analysis.
• Relevant certifications (e.g., Alcohol Awareness, General Manager) as required by franchise.
• Adaptable to a fast‑paced environment and willing to be on call as needed.

• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan
• Daily Pay option available

Albuquerque, NM

Competitive salary commensurate with experience.