Solution Architect

OVERVIEW

The Senior Solution Architect works across other Solution architects for that client to oversee end-to-end solution or component design and implementation technical oversight through to transition into Production. The Senior Solution Architect would also support new business opportunities including pre‑sales support, architecture and design support for that client.
• Leads implementation of Acxiom solutions and/or manages complex change that significantly impacts an existing solution.
• Ensures individualized solution incorporates clients’ and Acxiom’s overall business strategy and technical vision.
• Technical lead in all solution communications with client and overseeing its progress throughout the implementation phase. For existing clients:
• Activities are focused on client consulting for proposed changes, process improvements, issues or research of client data inquiries.
• An associate in this role is functioning independently as the technical Subject Matter Expert for the end to end solution and providing direction to other Solution Architects to complete the work.
• They are expected to coordinate technical aspects of changes, issues and research in a self‑directed manner.
• They are expected to provide solution consulting for the client and create and maintain a solution roadmap for future enhancements.

• Assigned to projects for an existing Acxiom customer or a new logo or assigned to existing Acxiom customer requiring ongoing solution consulting for customer solution enhancements management.
• Responsible for cross‑solution or cross‑component impact assessment in the implementation of Acxiom solutions or solution enhancements for assigned Client with emphasis on solution design and business requirements. Ensures overall solution requirements and design incorporates Acxiom and client’s overall solution vision.
• Responsible for overall solution integrity of large and complex solutions, providing direction to other Solution Architects on technology and design choices.
• Engages in project communications with client using a consultative approach. Anticipates obstacles and recommends solution options as it relates to the solution. Focuses on client value and satisfaction while balancing corporate objectives, feasibility and scalability of solution.
• Gathers stakeholder requirements and transforms the information into a logical process flow. Researches possible approaches, evaluates cost, portability, compatibility and usability then engages in most efficient solution method for the changes/solution. Ensures the solution design fulfills functional and technical requirements. Accountable for the accuracy, process, integrity, quality and stewardship of client solution architecture.
• Maintain and enhance the roadmap for the client solution and maintain that solution roadmap with technical changes and direction including Acxiom standard components as often as possible.
• Provide direction with technical and business stakeholder requirements and overall project plan as it relates to the solution. Provide input into risk mitigation assessment. Ensures data solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs). Monitors solution enhancement/implementation progress in order to stay abreast of possible issues and future challenges.
• Maintains subject matter expertise in Acxiom and industry technologies, verticals and lines of business in order to help align client business needs to products, solutions and services offered. Documents and shares best practices and case studies.
• Define and adhere to Acxiom solution standards, estimates, processes, policies and procedures. Utilizes standard methodologies to promote consistency and drives adherence to standards within designated teams. Familiar with other department’s methodologies including project management and development methodologies.
• Identifies areas of process improvement that drive profit enhancement and client value and instill that mindset while contributing through others.
• Consults, advises and educates management, affected teams and clients through…