Field Service Technical Support

Job#: 3019407

Job Description:

IT Field Engineer

Apex Systems is looking to hire a Field Engineer to support one of our large federal clients here in Albuquerque, NM. If you or someone you know is interested, please send your updated resume to Cameron Ivey at [email protected]

Schedule:

Schedule TBD. During the 16-week training period, hours will be Monday to Friday, 9 AM to 5 PM.

Pay: $20-24/hr+ mileage reimbursement at $0.70/mile.

Duration:
Start ASAP - long term contract

Candidate Requirements:

* Must be a U.S. citizen with a valid driver's license, active car insurance

* Requires 2-3 years of hands‑on experience working with servers, cabling, workstations, routers/switches, and general network infrastructure.

* This is a break/fix role, so candidates should have direct experience performing hardware repairs and replacements.

* Must be proficient in replacing hardware components such as disk drives, memory DIMMs, and performing hotswaps and installations.

* Prior experience working in data center environments is strongly preferred, including rack‑and‑stack work.

* Must have strong communication skills and be comfortable interacting with clients.

* CompTIA A+ certification is preferred but not required.

Job Responsibilities:

* Resolve HPE hardware and software infrastructure issues (servers, network, security, etc.) using systems analysis techniques and procedures in support of HPE customer's data centers.

* Analyze, troubleshoot, and resolve issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.

* Understand Data Center IT Operations environment and use software tools to perform day-to-day functions and troubleshooting.

* Perform high volume/low impact tasks efficiently and knowledgeably.

* Provide installation and break/fix support including component replacement, hardware troubleshooting, and operating system installation.

* Proficiently perform data center support tasks with minimal guidance.

* Demonstrate hands-on practical knowledge of systems and policies.

* Manage operational tasks including resolving escalations and clearing blocking issues to enable continued delivery of datacenter support activities.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process.  for more details.

Apex Benefits Overview:
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings…