IT Help Desk; ONSITE

Position: IT Help Desk (ONSITE)
A bit about us:

We are seeking an experienced IT professional to join our team. This role will involve providing IT support and consultation services, with a particular focus on setting up and deploying hardware for new hires and office locations. The successful candidate will be responsible for ensuring that all IT systems, including computers, monitors, keyboards, and other hardware, are functioning optimally and efficiently.

This is a dynamic role that requires a high level of technical expertise, problem-solving skills, and the ability to work effectively in a fast-paced, professional environment.

Why join us?

• Mission Driven Organization

Job Details

Responsibilities:

• Provide IT support and consultation services to staff and clients, ensuring that all IT systems are functioning optimally.
• Set up and deploy hardware for new hires and office locations, including computers, monitors, keyboards, and other necessary equipment.
• Troubleshoot hardware and software issues, providing timely and effective solutions to ensure minimal disruption to operations.
• Maintain a thorough understanding of the latest IT trends and technologies, and provide recommendations for improvements and upgrades as necessary.
• Collaborate with the IT team and other departments to develop and implement IT strategies and initiatives that align with the organization's goals and objectives.
• Manage and monitor IT inventory, ensuring that all equipment is in good working condition and that any necessary repairs or replacements are carried out promptly.
• Provide training and guidance to staff on the use of IT systems and equipment, promoting best practices in IT usage and security.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.