Senior Information Technology Specialist

Overview

Job Summary

Galapagos Federal Systems LLC is seeking a motivated and well-qualified Senior Information Technology Specialist to join our team of experienced professionals supporting mission-critical systems.

The Senior Information Technology Specialist monitors enterprise network and system performance proactively resolves complex technical issues and provides technical guidance to junior staff. The role administers physical and virtual servers running Windows and Linux, manages virtual environments using VMware and Microsoft Hyper-V, and supports enterprise Microsoft services including Active Directory, Group Policy, DNS, DHCP, DFS, SQL Server, and Azure.

Responsibilities include ensuring compliance with DoD STIGs, maintaining system security and availability, managing backup and recovery systems, performing system maintenance, and troubleshooting hardware, software, and CAC authentication issues. The specialist configures, operates, and sustains internal network devices; maintains rack space and LAN connectivity; and installs, repairs, and maintains network cabling, servers, switches, routers, and UPS equipment.

Additional duties include IT equipment installation and relocation, hardware and software accountability support, evaluation and integration of printers and peripheral devices, telephone configuration, and support of internal VTC systems. All equipment sanitation and disposal is performed in accordance with applicable security policies and regulations.

Key Responsibilities

The Senior Information Technology Specialist will:

• Lead or support IT systems, technical programs, projects, and tasks requiring advanced technical oversight and coordination
• Plan, perform, and oversee day-to-day IT operations to ensure system availability, performance, and compliance
• Coordinate with multiple organizations and stakeholders to ensure system requirements and delivery milestones are met
• Maintain and administer networked and standalone servers, workstations, network access, security monitoring systems, and required system documentation
• Analyze, troubleshoot, and resolve system anomalies to ensure optimal performance and reliability
• Research, engineer, and provide technical recommendations to leadership on system optimization, emerging technologies, and IT products and services
• Administer virtualized services and environments supporting mission operations
• Provide direct client and end-user technical support, including account creation, modification, and deletion
• Identify Automated Information System (AIS) vulnerabilities and implement appropriate security countermeasures
• Ensure AIS and network nodes are operated, maintained, and disposed of in accordance with applicable security policies and procedures
• Perform Video Teleconferencing (VTC) system administration, scheduling, and configuration, as required

Responsibilities

Skills and Experience

The Senior Information Technology Specialist must have:

• Active Top Secret clearance with Sensitive Compartmented Information (TS/SCI) eligibility
• 10+ years of relevant Department of Defense (DoD) experience supporting IT systems and operations
• 4+ years of experience in SAP/SCI environments, with work performed within the last five (5) years
• Demonstrated experience supporting enterprise IT systems in secure, mission-critical environment
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to communicate technical information clearly to leadership and non-technical stakeholders
• Proven ability to manage competing priorities and operate independently with minimal supervision

Education and Certifications

The Senior Information Technology Specialist must meet the following:

Required

• Master of Arts/Master of Science/Master of Engineering (MA/MS/ME) degree. Work experience may be considered in lieu of a degree.
• Security
  
  X / CASP+, equivalent or higher to meet DoDM 8140.03 DCWF code 451 System Administrator-Advanced

Benefits

• Medical, dental, vision, disability, and life insurance
• Flexible Spending Accounts
• 401(k)
• PTO
• Paid Parental Leave
• Tuition reimbursement
• Paid federal holidays

Security Clearance

A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.

Physical Requirements

Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.

Company Summary

Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering,…