IT Support Tech
Listed on 2026-03-01
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
IT Support Tech 2
The Health Sciences Center Office of Research is seeking an IT Support Tech 2 to join our administrative team. The successful applicant will provide general user support for computer users, deploy desktops/laptops, and is responsible for the tracking, acquisition, and reporting of inventory assets within the Office of Research. Other duties include computer imaging and setup, software installation, printer installation and support, Huron account creation, and oversight of the IT Ticketing system.
The person filling this position will be expected to work with HSC User Support to keep up with changes in the HSC technology environment. We are seeking a self‑motivated individual who enjoys a diverse range of projects and has proven technical skills.
See the Position Description for additional information.
Responsibilities- Specialty licensure/certification may be required, as specified by the department.
- Successful candidate may be subject to a criminal background check prior to starting work.
- Background Check
Required:
Yes.
High school diploma or GED; at least 2 years of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.
Preferred Qualifications- Experience performing preventive maintenance and troubleshooting on Windows and Apple OS based computers (hardware and software)
- Ability to analyze and resolve computer problems
- Experience with logging and tracking equipment updates
- Knowledge of HTML
- Experience with Microsoft Access
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Cover Letter, Resume/UNMJobs application, and contact information of 3 professional references. ALL 3 MUST BE INCLUDED IN YOUR APPLICATION TO BE CONSIDERED FOR THE POSITION
Equal Opportunity StatementsPositions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions to successfully pass a pre‑employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit (Use the "Apply for this Job" box below).
Refer to for a definition of Regular Staff.
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